Breanna Payne, PT, DPT
Physical Therapist
About
Recent graduate of Ithaca College's Doctorate of Physical Therapy Program, with 8 years of experience in customer service and team collaboration across various roles. Graduated with a Bachelor of Science degree in Clinical Health Studies in 2023 with a minor in Business Administration. My past clinical experiences have included outpatient orthopedic/sport, outpatient neurologic, vestibular rehab, and inpatient subacute care. Committed to applying knowledge gained from hands-on experiences and academic training to enhance patient care and support rehabilitation efforts in a dynamic healthcare environment. Eager to continue learning and growing throughout entirety of career.
United States
Canandaigua
Hospital & Health Care
Vestibular Rehabilitation, Neuromuscular Therapy, Direct Patient Care, Interpersonal Communication, Patient Advocacy, Customer Service Management, Critical Thinking, Electronic Medical Record (EMR), Soft Skills, Equipment Maintenance, Confidentiality, Observation, Performance Improvement, Time Efficiency, Cross-team Collaboration, Food Safety, Manual Labor, Product Knowledge, Outpatient Orthopedics, Low Back Pain
Experience

Physical Therapist
Spruce Therapy
Rochester, New York, United States

Student Physical Therapist
Geneva, New York, United States
-Completed my third and final full time clinical education, splitting time between Garnsey Outpatient Physical Therapy in Geneva General Hospital, and the outpatient rehab clinic in Soldiers and Sailors Memorial Hospital in Penn Yan, NY. I worked with neurological, vestibular, and orthopedic populations. -Provided an in-service project on rehab recommendations for Huntington's Disease.

Dog Walker
-Maintained a consistent schedule for dog walking appointments, providing reliable service to clients -Built strong relationships with clients and their pets through regular communication and updates on the dog's activities during walks -Ensured the safety of dogs by using appropriate equipment such as harnesses or collars -Managed multiple dogs at once during group walks while maintaining control over each dog's behavior

Student Physical Therapist
Bradenton, Florida, United States
-Completed my second full time clinical education in an inpatient skilled nursing facility -Provided an in-service project to improve the efficiency of the facility and patient care -Provided direct patient care, ensuring comfort and safety at all times -Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans -Utilized critical thinking skills to assess complex patient situations and make appropriate decisions -Adhered to infection control protocols to prevent the spread of diseases within healthcare facilities -Provided emotional support for patients experiencing pain or distressing symptoms

Student Physical Therapist
Goldwyn and Boyland Physical Therapy
Cortland, New York, United States
-Completed my first full time clinical education in an outpatient clinic for 8 weeks -Completed an in-service project to provide education to other staff on newest research available -Provided direct evidence-based patient care, ensuring comfort and safety at all times -Educated patients on techniques for managing chronic conditions or post-operative recovery -Managed time efficiently to prioritize tasks while maintaining a high level of attention to detail -Demonstrated proficiency in using electronic health record systems for documentation purposes

Winery Worker
Cayuga Ridge Estate Winery
Ovid, New York, United States
-Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction -Maintained a high level of product knowledge to effectively assist customers with their questions and concerns -Developed strong relationships with key clients through regular communication and personalized support

Bakery Clerk
Brockport, New York, United States
-Maintained cleanliness and organization of work area, including proper storage of ingredients and supplies -Collaborated with team members to fulfill customer orders accurately and efficiently within specified timeframes -Provided exceptional customer service by answering inquiries about bakery products and offering recommendations based on customer preferences -Managed multiple tasks simultaneously during peak hours while maintaining attention to detail -Maintained a positive working relationship with team members by fostering open communication and mutual respect

Cashier Customer Service
Brockport, New York, United States
-Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns -Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed -Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs -Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods -Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction

Observational Student Physical Therapist
Rochester, New York, United States
-Observed experienced clinicians perform skilled interventions in both an inpatient acute care unit and an outpatient clinic -Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization -Maintained confidentiality of patient information in accordance with HIPAA regulations at all times -Assisted with wheelchair support
Breanna Payne, PT, DPT's Contact Information
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