Brandon Hng
Field Services Engineer
About
Professional SummaryExperienced Automation and System Integration Engineer with over 9 years of experience in the semiconductor and factory automation industry since 2017. Specialized in system-level troubleshooting, equipment integration, and deployment of automation solutions across semiconductor manufacturing environments. Strong background in AMR integration, machine vision systems, and semiconductor test equipment, with proven ability to bridge software, mechanical, and production teams to deliver stable and scalable automation solutions. AMR & Automation Integration 1. Led setup, commissioning, and maintenance of AMR systems within semiconductor production environments Integrated AMR solutions with customer equipment for automated load/unload of cassettes, magazines, trays, and carriers (Wire Bond, Die Bond, Plasma, AOI, Laser Marking, Laser Cutting, Oven systems) 2. Programmed and taught TM and UR robotic arms for precise handling and automation workflows 3. Performed preventive and corrective maintenance on AMR and e-rack systems to ensure high system reliability and uptime 4. Supported software teams by analyzing system logs, validating on-site performance, and ensuring stable AMR-to-machine communication 5. Conducted robot arm calibration, repair, and performance optimization for TM robotic systems Semiconductor & Test Engineering Experience 1. Hands-on experience with semiconductor final test systems, including test sockets, pogo pins, test jigs, PCBs, and change kits 2. Operated and supported test handlers such as Seiko Epson, Hontech, JHT, and Rasco 3. Performed diagnostics and troubleshooting for ATE systems including Teradyne and ETS testers 4. Experienced in machine vision inspection systems, including ViTrox and Codetrace platforms Core Competencies -System Integration & Automation Deployment -Troubleshooting & Root Cause Analysis -Preventive & Corrective Maintenance -AMR System Setup and Optimization -Robot Programming (TM & UR) -Robot Repair & Calibration (TM) -System Testing, Validation & Performance Analysis -Cross-functional Collaboration (Software / Mechanical / Production) -Customer Training & Technical Support -Documentation, Reporting & Continuous Improvement
Malaysia
Penang
Semiconductors
TM COBOT REPAIR AND MAINTENANCE, AMR, Autonomous Vehicles, AGV, Robotic Process Automation (RPA), Process Automation, Automation, Equipment Installation, Equipment Maintenance, Technical Assistance, Production Equipment, Technical Reports, Pre/Post Sales Engineers, Mandarin, Easily Adaptable, Support Engineers, Corrective Actions, Capital Equipment, Customer Relations, Semiconductor Engineering
Experience

Field Services Engineer
GYROMATIC INNOVATION PRIVATE LIMITED
Penang, Malaysia
Responsibilities 1. Set up and commission AMR systems for customers, integrating automation solutions into production workflows. 2. Automated cassette, magazine, tray, and carrier load/unload processes between AMRs and customer equipment, including wire bonding, die bonding, plasma, AOI, laser marking, laser cutting, and ovens. 3. Maintained and troubleshot AMR and e-rack systems to ensure high reliability and system uptime. 4. Provided training to CIM engineers on AMR/AGV operations, troubleshooting procedures, and safety practices. 5. Supported software engineers during system testing by evaluating on-site performance, analyzing error logs, and providing feedback to internal teams and customer engineers. 6. Programmed and taught TM and UR robot arms for precise handling of cassettes, trays, magazines, and carriers. 7. Executed preventive maintenance activities to minimize downtime and improve overall system performance. 8. Performed diagnostics and root cause analysis on mechanical and electrical issues. 9. Supported new feature testing and validation by providing real-world performance feedback to R&D and software teams. 10. Participated in customer acceptance tests (FAT/SAT), ensuring successful system deployment and sign-off. 11. Provided on-site and remote technical support, documenting issues and identifying improvement opportunities. Current Handling Projects 1. EFEM integration for open cassette handling – Infineon Kulim 2. Wire bonding machine integration (stocker & stacker systems) – Renesas Penang 3. Deployment and support of 15 AMR units with multiple carrier types – ASE Penang

Field Services Engineer
Penang, Malaysia
Responsibilities 1. Specialized in operation, validation, and maintenance of Laser Marking Machines with vision automation systems 2. Experienced in handling and testing Post-Reflow AOI (Automated Optical Inspection) systems 3. Performed stress testing and performance validation on newly developed machines to ensure system robustness and reliability 4. Identified system issues and provided structured feedback to mechanical and design engineering teams for continuous improvement 5. Supported production line operations by resolving equipment issues and ensuring stable machine performance 6. Collaborated closely with mechanical and software engineers to troubleshoot and optimize system performance 7. Assisted in machine setup, commissioning, and buy-off processes for new equipment deployment 8. Diagnosed and resolved complex equipment and system-level issues 9. Executed preventive maintenance strategies to maximize equipment uptime and reliability 10. Contributed to operational efficiency improvements through technical problem-solving and process optimization

Business Development Engineer
Penang, Malaysia
1. Expands global market presence for Vision Inspection module technology 2. Implements targeted sales strategies for Vision Inspection solutions 3. Delivers technical presentations on Vision Inspection capabilities to prospects 4. Collaborates with partners to increase Vision Inspection module market share 5. Provides expert consultation on Vision Inspection technology to customers 6. Assesses customer needs for automated visual inspection solutions 7. Conducts market research on advancements in machine vision technology 8. Analyzes competitive landscape in the Vision Inspection module market 9. Contributes to product roadmap for Vision Inspection modules 10. Represents the company at industry events focused on visual inspection systems

Technical And Application Support Engineer
Penang, Malaysia
1. Providing comprehensive support for production and customer concerns related to semiconductor final testing. 2. Offering technical assistance with test sockets, pogo pins, PCBs, test jigs, and change kits. 3. Investigating and resolving problems on-site by identifying the root cause. 4. Compiling reports and analyzing final test failure issues. 5. Recommending and advising customers on effective solutions. 6. Offering complete support on the customer's production floor during evaluations. 7. Work closely with other teams, such as sales and R&D, to ensure smooth operation of equipment 8. Consistently meet or exceed performance targets and customer satisfaction. 9. Ensure compliance with industry standards and regulation. 10. Train and mentor junior technical support engineers. 11. Experienced with Seiko Epson, Hontech, and JHT handlers (Pick and Place Test Handler) for final testing. 12. Experienced with Rasco/Cohu Test Handler (Tube to Tube Gravity Test Handler)

Information Technology Administrator
YB Lau Keng Ee (State Assemblyman) Service Centre
Penang, Malaysia
1. Manage constituent casework by responding to enquiries and liaising with government officers to resolve local issues. 2. Coordinate community events and campaigns, including charity walks, health programs, and communal work with residents. 3. Provide administrative support by managing budgets, expenses, filing systems, and generating weekly database reports. 4. Handle public communications by writing press releases, newsletters, and updating the Assemblyman’s website and social media. 5. Maintain office IT infrastructure, including computer repairs, network troubleshooting, and managing printer sharing for the team.

IT Desktop Support Engineer
Penang, Malaysia
-Respond to user requests via phone, email, or intranet to provide quick technical solutions. -Install and configure computer hardware, software, mobile devices, and telecommunications systems. -Troubleshoot and resolve technical issues promptly, escalating to Level 2 support when necessary. -Document all support activities and technical problems to create a helpful reference log for the team. -Coordinate with external vendors for hardware repairs and manage the status of ongoing IT projects.
Education
Brandon Hng's Contact Information
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