Brandon Zhang

Brandon Zhang Technical Support Engineer | Forklift & Material Handling Systems | Electrical Engineering Specialist Technical support engineer with strong engineering foundation in electrical engineering and 3+ years of experience in forklift and material handling equipment service and after-sales support. Fluent in English and Mandarin, with international field experience supporting European customers through on-site technical training and after-sales service operations. Experienced in troubleshooting and supporting electrical systems, mechanical systems, and battery technologies across full vehicle platforms. Demonstrated strong customer communication skills and ability to deliver clear, structured technical explanations in cross-cultural environments, with consistently positive customer feedback. Key strengths include: Forklift electrical & mechanical system troubleshooting Battery system and industrial vehicle diagnostics International customer training & technical support Cross-border service communication (Europe & China) Fast learning ability and strong technical adaptability Customer-oriented mindset and problem-solving focus Experienced in working under fast-paced service environments, with the ability to quickly understand complex technical systems and translate them into practical solutions for customers and service teams.