Brandi Nunez

Serve on the Board of Directors and Chair the Membership Committee, leading initiatives that drive member growth, engagement, and retention. Collaborate on strategic planning, governance, and financial oversight while partnering with industry leaders and volunteers to support organizational success and community impact.

Oversee an extensive portfolio of dealer accounts across the U.S., South America, and the Caribbean, leading initiatives focused on partner acquisition, onboarding, retention, and revenue growth. Build and strengthen strategic relationships across diverse markets, serving as a trusted advisor and escalation resource for partners. Partner with cross-functional teams to improve customer experience, optimize operational performance, and drive continuous improvement through customer insights and feedback.

Oversaw a broad portfolio of clients leveraging subscription-based legal and compliance solutions, helping customers maximize value through effective onboarding, consultative support, and ongoing relationship management. Collaborated with clients to identify growth opportunities, navigate complex challenges, and achieve their business objectives while serving as a trusted advisor on Registered Agent and compliance matters.

Oversaw multi-location operations with a focus on delivering exceptional customer experiences, driving team performance, and achieving business objectives. Led talent development through onboarding, coaching, and performance management, utilizing KPIs and quarterly reviews to foster accountability and continuous improvement. Served as a trusted escalation resource for complex customer issues, implemented process enhancements to improve efficiency and satisfaction, collaborated with leadership on strategic initiatives, and managed accounts payable and receivable to ensure sound financial operations.

Extension course focused on Accounting practices in Bookkeeping, payroll/payroll taxes, general ledgers, and Income Statement preparation.