brady hummel

team lead ii - data center operations - windows enterprise support

About

Team Lead II - DCO-WES at International Paper

Country

united states

City

memphis

Industry

information technology and services

Skill

Experience

team lead ii - data center operations - windows enterprise support

international paper

2012-4 - Present · 14 yrs 6 mos

north american infrastructure engineer

games workshop ltd

2009-1 - 2012-4 · 3 yrs 4 mos

* Responsible for all aspects of the North American infrastructure, including Windows and Linux server technologies, VMware virtualization, Cisco IP and Telephony equipment, HP branded server, desktop, laptop, and printer support, Active Directory, Exchange, and Apple Mac support * Successfully ran a project to replace legacy wireless networking infrastructure with a modern WAP system, increasing service coverage and reliability * Worked to modernize legacy operating systems and ERP software to modern, supported versions

field engineer

databranch, inc.

2008-3 - 2008-12 · 10 mos

* Provided IT support for small to medium sized businesses across Western New York and North Western Pennsylvania * Supported various brands of server and networking hardware * Supported Windows Server and Desktop operating systems, Active Directory, Exchange, and various backup technologies

it helpdesk technician

poly-america, lp

2006-11 - 2007-8 · 10 mos

First line of support for Help Desk calls, including support of desktops, laptops, and printers both in an office and manufacturing environment

geek squad supervisor

best buy in usa

1999-5 - 2006-11 · 7 yrs 7 mos

* Responsible for scheduling resources, managing performance (1-on-1’s, annual reviews, etc), and development of a team of 13 employees * Performed customer facing technical support