Bradley Monterola

I managed a blended account management + recruiting portfolio, supporting 25+ healthcare clients while overseeing 30+ field staff each week. My work focused on strengthening client relationships, improving service delivery, and ensuring consistent operational performance. Key Contributions: - Maintained and grew a book of 25+ active clients through weekly check-ins, service reviews, and proactive follow-ups. - Oversaw scheduling, assignments, and performance of 30+ field staff, generating $15K+ weekly revenue. - Resolved escalations in partnership with clinical, operations, and finance teams, reducing churn risks and improving client satisfaction. - Sourced and screened 100+ candidates weekly through multi-channel strategies; conducted 17+ interviews each week to ensure fulfillment. - Developed recruitment workflows that resulted in 10+ successful hires per quarter.

Supported Oracle’s Cloud POS division by generating pipeline, qualifying leads, and developing relationships with enterprise accounts including Starbucks, Hilton, and multiple MiLB stadiums. Key Contributions: - Generated $1.2M+ in qualified pipeline through targeted outreach and needs-based selling. - Qualified 35+ leads weekly across cold calls, email outreach, and social channels. - Closed 2+ deals weekly (avg. $5K–$10K) by identifying customer needs and positioning tailored cloud solutions. - Scheduled 5+ high-value discovery meetings each week for account executives. - Strengthened relationships with enterprise prospects by aligning solutions to business and technical requirements. Awards: FBGBU BDC of the Month FY22Q3: Converted opportunities valued at $300k

Managed a diverse portfolio of 50+ accounts, supporting customer retention, product adoption, and territory growth across multiple regions. Key Contributions: - Oversaw a 50+ account book, identifying upsell opportunities and increasing product adoption. - Executed a proactive outreach cadence of 50+ calls, 30 emails, and 15 in-person visits weekly. - Researched and prequalified 230+ leads, improving sales efficiency and market penetration. - Supported expansion into Hawaii through close collaboration with regional brokers.

Key Contributions: - Expanded brand presence through events, webinars, and community outreach. - Recruited and trained a team of sales associates to support territory growth. - Drove new customer interest by coordinating product demos and promotional activations.

- Formulated social media campaigns and copies for LinkedIn, Twitter, and Facebook, resulting in a 35% increase in engagement - Constructed webinars in Elite and made programs in Marketo to track their conversions, assisting the marketing team with discovering market research trends - Organized company’s Marketo page by updating assets and ensuring accurate records - Researched and compiled 100+ new leads to market and sell to - Utilized Illustrator to build company branded ads and create console mockups for leads

Developed skills critical to success in the 21st century workforce such as operating and managing, effective communications, problem solving, and leading. -Collaborate ideas with designated cohort -Attend weekly cohort meetings at LinkedIn -Design and execute projects during semester -Meet twice with Leadership Coach for guidance

As a part of management, my responsibilities included managing a small team of 3 associates to complete goals and make deadlines, reorganizing the store for maximum efficiency, and discussing areas of improvement within the store to upper management to implement new strategies. The result of this was our store raising our sales by 10% each week, making us one of the top selling stores in the area.