Brad Babin

• Works as a strategic partner with the CEO and the leadership team to provide vision and leadership for business initiatives • Manages and negotiates contracts for the purchase, maintenance, and support of internal data processing systems and the provision of external data processing systems in accordance with the overall budget and strategic plan of the CU • Develops and implements strategies and tactics to ensure IT and data security goals success that will enhance and complement the goals and objectives of the Strategic Plan. • In charge of ongoing Business Continuity, Disaster Recovery, and Incident Management for the credit union. • Serves as the Information Security Officer for the Credit Union.

Vice President of Information Technology & Digital Banking for Geico Federal Credit Union • Participates in GFCU’s strategic planning process • Manages complex initiatives that require partnership with Board of Directors, senior management and all business units • Serves as the ISO (Information Security Officer) for the credit union • Prepares and executes the defined strategic digital strategy and initiatives. • Proactively defines and executes digital strategies and initiatives that will result in increased member experience, less friction, visibility and profitable growth.

Manages two or more functional areas for a large computer system network by supervising the work of subordinate supervisors and their units. Plans and coordinates the staff orientation, training, and education. Writes, implements and monitors policies and procedures for all programming and/or operational functions, and establishes standards for quality assurance. Plans and projects personnel, budgetary, equipment, and space needs; compiles plans and costs into a recommendation for management review and consideration. Screens user requests for services in terms of cost, time, and feasibility or redundancy. Reviews and approves expenditures and monitors budget; prepares specifications and evaluations for bids to secure hardware, software, or services; participates in vendor selection meetings and conferences.

Manage and oversee a team responsible for specialized projects by providing team with clear expectations, training, and support. • Research, document, and provide in-depth analysis of proposed initiatives to solve complex problems. • Establish strategies, priorities, and business requirements to drive business results. services. • Provide key administrative, management, and programmatic support throughout the region. Assigned to various projects under the direction of the Chief Information Officer in order to assist in the assurance of high quality services, facilitate business growth, foster consistent and productive management practices

•Develop and execute short- and long-range strategic and operational plans, policies, programs and systems. •Plan, coordinate, direct, and monitor IT-related activities of the organization in accordance with Campus Federal’s strategic direction. •Plan, design, implement and maintain Local and Wide Area Networks. •Research, monitor and enhance communication infrastructure and systems. •Design, implement, manage and support all operating system, server, email, and database applications; network hardware/software/access; file/print services; and client network applications. •Perform, assign and administer security reviews of new and existing systems. •Provides support, documentation, responses and resolves issues related to all audits and the resulting findings of security vendors related to (but not inclusively) network vulnerability scans and maintaining a network intrusion detection/prevention system. •Contract, manage and review vendors necessary to support and maintain the credit unions technology infrastructure and corporate objectives. •Establish policies, procedures, documentation and standards for network hardware, network software levels, data communications, media library, and operating system levels maintaining optimum levels of current technology. •Maintain current knowledge of LAN hardware, software, and architecture and develop strategies for future LAN/WAN development. •Design, develop and maintain all in-house and vendor assisted software for web applications, performance management systems (business intelligence reporting), intranet, corporate website, online banking and mobile services. •Maintain and monitor all legal Internet domains owned by Campus Federal. •Research and implement technology driving efficiency in both the support and member facing arenas. •Manage the E-Commerce activities of the credit union.

• Manage a team of six senior level system engineers. • Responsible for project completion by coordinating resources and timetables with other departments, data centers and customers. • Achieve team results by communicating job expectations to staff; plan, monitor, and appraise job results; coach, counsel, and discipline employees; initiate, coordinate, and enforce systems, policies, and procedures. Ensure customer SLA’s are met. • Work closely with suppliers and corporate accounting to budget for upcoming projects and initiate contracts. • Timely manage application releases, projects, upgrades, and migrations. • Communicate with customers and other groups as well as participate on sales and technical calls. • Monitor and improve performance of SQL servers and IIS webservers. • Monitor backups of databases and application components. • Apply security profiles and adhere to strict change controls/management policies. • Collaborate with customer IT staff for custom solutions to technical problems. • BCP planning and coordinating of yearly Disaster Recovery Testing. Assist site customers with internal DR planning and testing when needed.

•Responsible for developing and maintaining the Bank’s Operations Manual •Design, coordinate, and implement complex systems and upgrades •Ensure all of the Bank’s information systems are in daily working condition including but not limited to servers, switches, phones and networks. •Work with approved outside vendors to maintain the Bank’s equipment, systems and environment •Provide necessary training to the Bank’s personnel on operational support topics •Responsible for all of the Bank’s information systems security, availability, patching and backups. •Assists in the installation of all Bank equipment •Design, implement and maintain the Bank’s complex storage environment including replication technologies •Support end user applications and resolve found issues •Coordinate company’s main website changes to ensure information is always current •Create and maintain programmatic and technical documentation to insure efficient planning and execution •Responsible for design, updating and testing of the bank’s business continuity plan •Responsible for the maintenance and monitoring of the bank’s anti-virus software to ensure all bank equipment is properly protected from virus issues. •Manage other Information Technology department team members to ensure appropriate procedures are created and followed. •Responsible for prioritizing Service Tickets and leading other Information Technology Department team members on their completion •Any other task assigned by management

Primary responsibilities included but were not limited to design, install, administer, and optimize company servers. This related to achieving high performance of the various business applications supported by tuning the servers as necessary. My Duties also included ensuring the availability of client/server applications, configuring all new implementations, and developed processes and procedures for ongoing management of the server environment. Where applicable, the position assisted in overseeing the physical security, integrity, and safety of the data center/server farm. •Present suggested technologies and recommendations to management as required •Acquired, maintained, and expanded knowledge of relevant infrastructure product offerings •Worked closely with vendors to define/modify existing systems, infrastructure software and processes as required •Lead and participated in projects to enhance the quality and efficiency of infrastructure solutions

•Installed OS/image and end users applications on computers •Interacted with end-users to provided troubleshooting and issue resolution •Maintained office servers and insured the network was running at optimal efficiency at any given time •Supported enterprise initiatives for standardization of service delivery •Provided assistance to other IT groups supporting servers, telephony, and backup infrastructure •Managed workload using service ticketing application to document activates and issue resolution •Maintained office servers and insured the network was running at optimal efficiency at any given time •Responsible for maintaining and backing up web servers for the current Baton Rouge Public Works Waste Water 10 year project •Other duties included researching and ordering of new hardware and supplies for the Southeast region

•Provided third level support services beyond the capabilities or expertise of Help Desk Level I and II (i.e., on-site or problems requiring more than 1 hour to correct). •Installed and modified hardware and software. •Performed LAN management and troubleshooting duties. •Served as field level support for user issues that required more complex support than can be provided by phone or remote control. •Installed or assisted with installation of hardware and peripheral components. •Maintained individual branch servers •Assisted with backup management duties for servers •Monitored adherence to microcomputer policies and procedures manual and promoted a uniform methodology of microcomputer usage to protect Hibernia’s investment