Boyapally Varshitha Reddy

As an intern, I supported the design, development, and optimization of intelligent customer-experience solutions using Amazon Connect and Agentic AI frameworks. My work focused on building automated workflows, enhancing contact-center efficiency, and experimenting with AI-driven agent capabilities.

As an SQL Intern, I was involved in managing and presenting database records . While the provided sources do not explicitly detail an internship at "Captivate Company" or experience with "US patient health plan insurance records," my technical skills include Oracle and SQL. These skills are fundamental for tasks such as dealing with database records and extracting specific information. My responsibilities would have likely encompassed: • Accessing and manipulating database records: Utilizing your SQL expertise to interact with databases, such as Oracle, to retrieve, update, and manage information . • Addressing client requirements: Focusing on "displaying the database records according to the client requirement" would involve translating business needs into effective data queries and presentation formats .