BoonHan Ho

• Diagnosed and troubleshot machine malfunctions to reduce downtime and maximize efficiency. • Led shift members to ensure smooth production operations, especially during noon and night shifts, and assisted in decision-making and machine troubleshooting. • Frequently created or contributed to machine SOPs, defining step-by-step processes for start up, shutdown, routine operations, safety checks, and troubleshooting. • Analysed product defects and led corrective and preventive actions. • Worked to reduce production costs through continuous process improvements. • Tracked and controlled the usage of resources such as labour, materials, and energy.

• Maintained and updated production logs to track production statistics and performance data • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner • Created reports and documents as requested by the production and workshop managers • Assisted customers with locating items and providing product information • Worked with production and workshop managers to develop and implement strategies for cost savings and resource optimization • Diagnosed and troubleshot machine malfunctions to reduce downtime and maximize efficiency • Based on the production schedule, calculate the total chemical requirements, check current stock levels, plan procurement to fill any gaps, and set reorder points to ensure continuous supply without overstocking.

In my role as a Distributed Control System Operator at Best Eternity Recycle Technology Sdn. Bhd, I was responsible for monitoring and controlling the distributed control system to ensure the efficient and safe operation of the plant. I conducted regular system checks, diagnosed and resolved system issues, and collaborated with the maintenance team to optimize system performance. Additionally, I maintained accurate records of system operations, alarms, and events to ensure compliance with operational standards and regulations.

During my tenure as a Production Technical Assistant at Best Eternity Recycle Technology Sdn. Bhd, I provided technical support to the production team, ensuring the efficient operation of manufacturing processes. I assisted in troubleshooting equipment malfunctions, conducting quality control checks, and implementing process improvements to enhance productivity. Additionally, I collaborated with cross-functional teams to address production challenges, maintain production records, and contribute to the overall success of the production department.

minor in Management