Bojan Knightly

• Responsible for establishing and leading DP World’s operations in Sweden, building a high-performing organization with full P&L accountability across Air, Ocean, Contract Logistics and Road products • Drive market entry, commercial growth and operational excellence, ensuring alignment with DP World’s global Freight Forwarding and Logistics strategy • Oversee local sales, finance, operations and customer service, developing scalable processes and strong internal governance • Build and lead a high-performing local team, fostering a culture of accountability, collaboration and client-centricity • Develop cross-product synergies with DP World’s global logistics and ports & terminals divisions, creating end-to-end value propositions for Swedish industry • Represent DP World in the Swedish logistics market, strengthening partnerships with key clients, institutions and stakeholders to accelerate sustainable growth

European lead for Technology Vertical within DP World • Strategic and leadership role in driving growth within Tech Vertical, delivering on DP World’s vision, and helping clients see the benefits of partnering with the business of DP World • Accountable for the development of the regional Tech Vertical strategy, and lead the strategy execution to unlock profitable growth for DP World’s capabilities • Build and maintain strong, consistent and professional relationships with clients (New and Existing), bringing in strong industry expertise and helping them pivot to new ways of working. Responsible for the identification, development, conversion, maintenance and management of growth opportunities • Responsible to develop and implement logistics and supply chain strategies that align with business objectives and meet the unique needs of the vertical, including new sub-verticals, products and solutions • Collaborate with cross-functional teams, including finance, solution engineering, capabilities, regions, tender management team, sales operations to develop and execute Vertical / Industry strategies that support business objectives while developing thought leadership • Pivotal to realising DP World’s strategy of delivering End-to-end solution capability (i.e. factory floor to customer door) with our clients, driving strategic key account management through the global/regional KAM teams, and developing industry thought leadership • Lead and mentor a team of professionals, providing guidance and support to help the team achieve their goals and grow in their careers • Build DP World's reputation as an industry thought leader by developing and publishing research, whitepapers, and other thought leadership content that highlights DP World's expertise and insights in the region • Develop and implement logistics and supply chain strategies that align with business objectives and meet the unique needs of the vertical, including new sub-verticals, products and solutions

Leading DP World's Expansion globally / focus on European clients with global footprint • Responsible for market and business development planning and ensuring the implementation of regional & global business opportunities, from initial opportunity creation to establishment of stable operation. • Understanding where specific capabilities need to be developed in order to meet customer expectations, and identifying those needs to local, regional or global management. • Serve as the focal point of contact for the customer's Corporate Office, and develop & maintain strategic multi-level relationships with those responsible for the various logistics functions of the customer • Act as the internal consultant and coordinator for all aspects of business relationship & development with MNC clients • Act as the primary point of liaison with the MNC clients on all business related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance.

• Operational oversight and performance management of existing 3PL facilities • Strategic development of the Emerging Markets fulfillment network including new country launches • Leadership of a team of 3 - 6 direct reports • Operational FTE’s of +300 (around Europe) Key Achievements: • Structured operations management that resulted in two successful peak seasons, with fulfillment centers consistently meeting their Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and mechanical capacity targets • Successfully drove multiple KPI improvements across the network and effectively managed critical operational events • Developed my team's capabilities, enabling them to deliver strong independent results

Overall management, control and direction for the Third-Party Logistics (3PL) operations. • The main objective of my role is to continuously improve the level of service that the 3PL’s provides to Amazon customers • Interfacing with 3PL providers and being the main POC for all internal teams such as Transportation, Retail, FBA, Supply Chain, Procurement, Finance, Legal, HSSE, Planning • Manage and control performance, cost and capacity of External Fulfilment Logistics providers (3PL’s) • Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL’s • Contribute and lead major projects within the European External Fulfilment / Supply Chain / Transportation to support business and selection growth • Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers • Contribute to contract negotiations with our external fulfilment partners • Prioritize projects and software feature requests, evaluate and set stakeholder expectations • Ensure operational, legal, compliance and license aspects of critical product lines, e.g. Human Food, Pet Food, High Value, Dangerous Goods • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon’s teams • Leadership of a team of 2 direct reports • Operational FTE’s of approx. 150 (in Sweden)

Global lead for Key Client within Fortune 500 Automotive Vertical Market • Managed and developed the overall business relationship and performance across the entire customer supply chain • Developed account business plan that encompass all Logistic & Services products on global scale • Defined global value propositions and worked closely with customer solutions teams to build E2E solutions supporting revenue growth across whole product & solution’s portfolio • Organized and connected the global Maersk team across functions, products and areas for overall customer experience • Ensured successful business onboarding and compliance throughout the contract • Positioned Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organization Key Achievements: • Set account governance and structure for future global core team, matching clients global, regional and national organizations • Achieved Revenue & Profit growth, Client/Service Retention and Market share increase by 40 % YoY • Negotiated Contractual, Technical, Financial and Value Proposition aspects of global deals, with projected future growth of 60 % (over 3 years period)

Global lead for Key Clients within Fortune 500 High Tech/Electronics & Industrial sectors • Full ownership of customer portfolio P&L including commercial negotiations, project delivery, process, improvement projects and supply chain initiatives. • Successful market planning, business development planning and ensuring the implementation of regional & global business opportunities, from initial opportunity creation to establishment of stable operation. • Understanding where specific capabilities need to be developed in order to meet customer expectations, and identifying those needs to local, regional or global management. • Serve as the focal point of contact for the customer's Corporate Office, and develop & maintain strategic multi-level relationships with those responsible for the various logistics functions of the customer • Act as the internal consultant and coordinator for all aspects of business relationship & development with the Key Account; • Act as the primary point of liaison with the Key Account on all business related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance. Key Achievements: • Implemented Inbound/Outbound Transportation Solutions & Fulfillment and Warehousing solutions, improving time to market, increasing market share and client satisfaction; top line growth ~30% and bottom line growth of ~14% • Achieved Revenue & Profit growth, Client/Service Retention and Market share increase by 21% YoY • Led an improvement initiative that standardized global operations and improved productivity ~15% • Negotiated Contractual, Technical, Financial and Value Proposition aspects of deals that secured 40% new business and improved bottom line by ~10%

Led Strategy and Business Development activities of Vertical Market & Key Account team (+50 staff) in China overseeing 350+ accounts (Majority of Fortune 500 companies) • Led a team of 50+ staff • Managed a customer portfolio consisting of + 350 clients, across Vertical Markets: Electronics/High Tech, Industrial, Healthcare, Consumer & Retail, Automotive, Semicon & Solar, Marineparts, Chemicals and Aerospace • Regular performance analysis, budget creation, cost/benefit, variance analysis, etc. Key Achievements: • Exceeded all Financial Targets YOY, 2011 - 2014, (11% YoY growth) • Drove strategic initiatives to implement repeatable and modular solution offerings for highest tier clients (€5M+) that increased client retention by 20% and revenue growth by +17% in 3 years • Led 12 people to implement a Performance Improvement initiative that focused on product visibility and continuous improvement opportunities; faster decision making led to increase in GP and EBIT, decreased churn rate by ~15% and increased total new sales by 40% • Successfully steered the newly combined VM/KAM team through the integration of North and Central China

Responsible for trade lane development between North China and Sweden, Finland, Norway and Denmark • Defined, implemented and executed business development strategies and activities for my assigned trade lanes in accordance with the group business strategy and local business environment • Generated business growth with clients, maximized profit and grew market share • Acted as “bridge” and consultant between product, operations, sales channels and customers Key Achievements: • Exceeded all Financial Targets YOY, YTD Jan – Jul 2011 • Implemented new air & ocean solutions, between North China and Nordics

Global lead for portfolio of Fortune 500 clients within High-Tech/Electronics, Automotive and Consumer & Retail sectors • Had overall responsibility for E & M Sector for DHL Global Forwarding Sweden • Customer portfolio of 20 + clients Key Achievements: • Developed an IT Control Tower Management Tool, that standardized operational processes globally and decreased operating cost • Defined, implemented and executed Operational Excellence and Revenue Growth Strategies for my portfolio of Fortune 100 accounts • Enabled a differentiated supply chain for clients with innovative solutions.

Responsible for retention, development and overall growth of my assigned Fortune 500 customer portfolio • Responsible for clients within industry sectors of Manufacturing & Engineering, Retail & Consumer and Automotive. • Total customer portfolio: 6 clients • Worked closely with product and trade lane teams; developed jointly product solutions • Successfully managed an increase in scope during the merger between DHL Danzas Air & Ocean China and Exel China. Key Achievements: • Implemented a Contractual Standardization Initiative, a uniform Contract Management Methodology to support customer requirements in China while meeting corporate DHL governance • Successfully managed an increase in scope during the merger between DHL Danzas Air & Ocean China and Exel China. • In 2 years recorded growth of 14 % (YOY)

• Specialized Beauty parlours (B2C), in 4 different locations in Sweden • Successful exit

Was in charge of airfreight exports for dedicated customers. • Dealt on the daily basis with customers, agents, government bodies, airlines, terminals • Was responsible in my department for all Dangerous Goods related flows. • Dealt on the daily and monthly basis with administration side of the business, which involved setting up new contracts with customers, sub contractors, airlines • Successfully managed a sale & transfer of business unit Air & Ocean, from Fracht Sweden AB to AA International AB

UAE Logistics was part of the DHL Group. Was responsible for one of the key clients within UAE Logistics. • Client in question outsourced their logistics department to UAE Logistics (4PL Company within DHL Group). I dealt with upstart and transition of logistics department from the client to UAE Logistics. • Dealt on daily basis with clients entities, customers, agents, consignees, airlines, trucking companies, terminals, warehouses • Daily tasks of clients logistic department involved producing all shipping documents, dealing with pricing, invoicing, reporting, PO Management Control, Vendor Management Control, Warehouse Control • I was involved in clients closing down process in Sweden and theirs upstart in Tiel, Netherlands and Nove Mesto, Slovakia. • I got the responsibility to deal with Government Bodies in both countries in order to insure as smooth transition process as possible. • I was also responsible for Dangerous Goods topics/flows at UAE Logistics, reported to the Safety Officer of DHL Danzas Air & Ocean Sweden.

Customer service representative on-board the aircraft and responsible for the safety. • Was in charge of the daily administration on-board the aircraft. • As Flight Attendant, I was the “face” of the company, so I had to always insure that high level of service was always delivered • I had to always keep a firm eye on all details that involved safety on board the aircraft.

Nike Town, London, UK: • Daily customers contact. • Part of the visual merchandising team for football department. • Part of the transition team which meant that I was involved in the changing of the store when different apparel seasons were changing. • Promoting all in-store events, being involved in the execution of in-store promotions, working closely with Nike UK Commercial department was just some of the things that my role as PR Host involved. Nike Factory Store, Stockholm, Sweden: • My daily tasks consisted of customers contact, cashier when required, stock duties when required. • I was part of the Visual Merchandising Team for the whole store • In charge for Health and Safety for the whole store. • I also started during my time at Nike Factory Store a local athlete sponsor program