
bobby paul
About
I am a experienced Operations / Business Development / Sales/ IT Professional with 16+ years in the IT industry.I have been in different technical ( IT ), Sales & Marketing , Management role in different IT / ITES organisations - domestic and international ( MNCs). I have been part of some foreign assignments ( onsite ) to US - Atlanta and UK ( London ) as part of transitioning some assignments. I hold a valid US B1 Visa. Specialties: Strategic Planning, General Management Marketing & Sales Key Account/Client Management Project Management ITIL - Service Delivery, Process Excellence Team Building IT, BPO, Education, Automobile, Financial Services, Lifescience industry verticals Data Analysis & Six Sigma Database Administration, Modelling, Architect,Development System Analysis & Design Reach Me @ Skype : bobbypaul01 Twitter : @bobby_paul email : bobbypaul01@hotmail.com
india
kochi
information technology and services
program management, itil, management, service delivery, strategy, change management, integration, data analysis, software project management, quality assurance, business analysis, pmp, leadership, team management, crm, project management, program and project management, systems and operations management, oracle plsql and dba, unix admin and shell scrpting, technical management, data modeling, general management, key account management, sales and marketing, vendor management, consulting, business strategy, strategic planning, cross functional team leadership, customer relationship management, account management
Experience

indian maritime management & research institute cochin

centre head
micro computer academy st peter's college kolenchery
* Centre Management, Marketing, Recruitment, Administration & Training activities * Design of Courses & Course Materials * Training of C,C++,ORACLE, PL/SQL

business development manager
century gate software solutions
Century Gate Software Solutions Pvt. Ltd.,India (www.onlineintegra.com) is a 17 year old software product company. Our Flagship product branded as Integra ERP is a low budget ERP product for the Micro,Small & Mid Tier organisations & Trading business. Currently, we focus on India geography. Channel / Dealer Network Development across India Software Products ( Integra ERP, Trade plus , ICM ) Software / solutions Sales through Channel / Dealer Network Sales Promotions to the Channel Partners and/or Distributors Market Research, Dealer Communication, Competitor Analysis Emailing , Cold Calling , Online Marketing

senior manager - marketing, operations and projects
electromech enterprises
* ElectroMech Enterprises Pvt. Ltd., Cochin,India - a startup organisation engaged in IT Training & Consultancy. Reporting to Chairman & MD. Primarily I am assigned the following focus areas :- * Business Development - New Projects, New Clients, New Geographies * Successfully Launched IBM & SAP Training Projects in Kerala ( First vendor in Kerala State ) * Successfully opened the account in Bangalore , despite competition. * Key Account Management * Client Engagement & Customer Management * Relationship Building, Sale Leads, Seminars,Presentation, Negotiation & Closing * Digital Marketing - Email, LinkedIn, Facebook, Twitter * Project Management * Recruitment * Team Building * Implementation

manager - database operations
millennium consultants
* Managing, Admistration and Consultation for Database related operations for a US Banking client * Citi * Offshore Lead for Project Management, Dev.& Support activities * Client Communication and Onsite Interaction * Tuning the Project Management and AMLC to the Client Engagement * Transition of DB Support Activities to Offshore

system administrator and manager
popular mega motors (india) limited
* Was responsible for IT/ system activities across the organisation * 10 branches ( 3 sales office and 7 service stations ) * Ensure Operational and Business efficiency using IT * Liaison with Hardware and Software Vendors and get the best deal * Integration of exisiting heterogenous systems * Budgeting * Support and Training * Syncorisation of Systems and applications acorss organisation

dba
valgen business solutions pvt. ltd.
* Source Code Management Database Management Process Management Techno * Functional Analysis of the System * Valgen * ERP System Administration

database manager and administrator
amlaki
* Managing the Database related operations and services for the organisation. * Process Implementation * Offshore Lead for Project Management, Dev.& Support activities * Client and Onsite/Offshore Communication * Transition of DB Support Activities to Of * Leading the Automation of the DB activities

volunteer member for global communities
project management institute
Sharing my experiences and knowledge in Organisation, Program and Project Management Knowledge Areas with professionals across the globe. Contributing to the Knowledge Base of different virtual communities.

senior project manager
cegedim dendrite
* Being Part of the Cegedim India Team involved in the departmental activities of the Professional Services Implementation Team and Cegedim India Team. Projects / Initiatives :- * Integration of different functional units ( marketing / sales / implementation / human resources / training ) to tune to the needs of fast paced growth of the Cegedim India Team and creating a Learning Culture - Product Learning Division. * Feasbility study and ROI analysis in having a Project Portfolio Management / EPM software or tool for the efficient performance of program and project delivery at Cegedim India also. * Initiative in bringing the PEOPLE, PROCESS, PRODUCTS, SOLUTIONS, SERVICES, TECHNOLOGY, CLIENTS, BUSINESS AND Cegedim Teams ('Cegedim Group') across the globe closer to help the clients achieve business results efficiently.

systems analyst and lead - core oracle service delivery
accenture
* Business Efficiency with right Bench Res. and CoE Strategy * Off shoring DB support from Client site US & UK to India. * Formulating and Implementing DB support process * Service Delivery * Team Identification and SWOT Analysis * PMO Support

senior executive - support and qa
sutherland global services
* Service Delivery by adhereing to SOW and SLA * Performance Monitoring and Improvement ( Pareto, Trend, Control charts, TNA ) * Mentor / Analyst / Trainer * Tech and Process to a group of 300+ support professionals for the client Microsoft * Part of the Six Sigma project Team involved in reducing the AHT and increasing the CSAT. * Calibration of call with Microsoft and the Support Team * Sales of computers/accessories ( US & Canada )

centre head
micro computer academy st peter's college kolencherry
* Managing the day-to-day operations of the centre * Marketing strategy and execution * Training to Faculities, Corporates, College students * IT Infrastructure Management * Course Design

analyst programmer
creative infoware kerala
System Analysis & Development of a Financial Accounting Application- Account Master, Vouchery entry, Reports-Ledger, Trading and P&L, Balance sheet Development of Inventory Modules - Items, Groups, Tranasactions, Stock Statement

software engineer
i.s.c.t a division of iis infotech
* Project Guidance, * IT Infrastructure Management, * Corporate Training * Training of IT- software, networking
Education
sikkim manipal institute of technology
Awarded by Sikkim Manipal University, Sikkim, India Activities and Societies: ASP, C#, VB, Oracle, Datawarehousing Ecommerce, Web applications, Software Engineering
indira gandhi national open university,new delhi
commerce
Awarded by IGNOU,New Delhi, India Activities and Societies: Business Organisation, Management Theory, Commerce, Accountancy, Finance
govt. polytechnic, pala, kerala, india
computer engineering
Awarded by State Board of Technical Education, Kerala State, INDIA. Activities and Societies: Industrial Management, Software Engg., C, Pascal, COBOL, FORTRAN, C++, MASM/TASM, Hardware Engg., - Maintenance, Troubleshooting, Networking, Unix, Linux, Novell
bharathiar university college of arts and science
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