Bob Boyd
COO @ Luminous
About
SENIOR MANAGEMENT PROFESSIONAL Robotics / AI, Global Marketing, Technology, Consumer Experience, Telecommunications & Network Ventures Executive Strategic and Senior Management professional with over fifteen years’ experience in robotics / aerospace and fifteen years’ experience in the digital and network infrastructure space; Expert Results in Robotics Operations, IT Strategy, Marketing, Digital Media, Engineering, and Product Development. Specialties: • Operations, Business Development, & Engineering Leadership / Management • Needs assessment, digital planning & program management • Robotics product implementation / Sales support • Merger & acquisition Assimilation • Government Relations – SBIR & Programs • Rapid Business Scaling, Working Capital Efficiency • EBITDA Improvement • Cloud-based architecture • Market and competitive landscape • Analytics, Digital brand development • Social Media bots and Mobile Apps • Financial Analysis, Reporting, • Team Building, continuous improvement
United States
Boston
Marketing & Advertising
Sales Operations, System Deployment, Strategic Initiatives, Easily Adaptable, Budgeting, Customer Experience, Digital Marketing, Multi-site, Analytical Skills, Executive Management, Start-ups, Business Development, E-commerce, Strategic Partnerships, Strategic Planning, Management, Digital Media, Digital Strategy, Project Management, Change Management
Experience

COO
Boston, Massachusetts, United States
Build and leading product and operations teams from the ground up. Developing budgets and projections to support financing rounds. Implementing company strategy and roadmap with Engineering including product design, system architecture build procedures, test processes, and production acceptance procedures of the LUMI product platform. Responsible for sales support activities. Proposals, contracts, and operational deliveries of robot systems. Control company costs and introduce tactical initiatives to address improvements. Work with vendors and ensured effective recruiting, onboarding, professional development, performance management, and retention.

Vice President Operations, COO
Boston, Massachusetts, United States
Built and led operations team with seed funding delivering products and services adding $2m in deliveries year over year. Developed budgets and projections for Series A financing round. Implemented effectively the company strategy and roadmap with Engineering and Ops teams including product design, system architecture (implementing with SolidWorks and Altium tools and utilizing AWS), build procedures, test processes, and production acceptance procedures of the NextDroid product platform. Managed operations team to successfully complete initiatives and key product/program deliveries. Measured and reported on performance goals using SmartSheets, MS Project, and SalesForce. Developed continuous improvement strategies to better customer KPI’s. Controlled company costs and introduced tactical initiatives to address improvements. Acted as trusted agent and external ‘face’ to clients and vendors and ensured effective recruiting, onboarding, professional development, performance management, and retention.

Founder & CEO
Boost3
Boston, Massachusetts, United States
Added $500K in external seed funding to acquire revenue generating customers. Developed product and penetration strategy for a cloud-based mobile gaming platform that “gamifies” the consumer experience before, during, and after sporting events to deepen engagement and boost spending for sports bars and major beverage industry brands at point of sale. Spearheaded Technology and Operations Architecture, Development strategy, build, and test for the complete product introduction utilizing AWS EC2, Lambda, et all. Led the rollout with FanDuel to 4000 bars and restaurants in 2016. Hired and directed all Technology and Development Software functions: Supervision of Operations and Technology Staff, Budgets, Vendor Management, Project Management. Instituted Agile and scrum processes for efficient and cost-effective deliveries. Developed a solution for MillerCoors utilizing an existing system and adding wrappers around the Boost3 platform to work seamlessly together and create a brand experience like no other. When the Coors Light Tapp was pulled to pour a beer, the TV screen would trigger a special advertisement stating a Coors Light was poured resulting in target marketing at Point Of Sale. New verticals developed in Augmented Reality (AR) and sports betting for future growth.

Technology Strategy Consultant
Millennium Partners Sports Club Management
Boston, Massachusetts, United States
Oversee all IT functions, including but not limited to the following: • Supervision of IT staff • Vendor management • Project management; including but not limited to: Office Infrastructure, Website Enhancements,Mobile App Launch, Bandwidth upgrades, Shoretel Phone System, Help Desk ticketing system implementation, and IPad Rollouts • IT Budgets • Strategic IT organizational direction and approach • Review and Advise on IT Infrastructure – Hardware, Software, Communication Systems and Vendors,

Founder and Managing Director
Boost3 Sports Analytics
Cambridge, Massachusetts, United States
Developed penetration strategy in the U.S. focusing on leveraged targets in sports marketing where the benefits of the platform could be easily and quickly realized. Next phased strategy enabled rapid expansion to other leveraged entertainment and consumer products sectors which can seamlessly capture, centralize and analyze consumer preferences and buying habits. Raised $1.5M in external seed funding and acquired revenue generating customers. Instituted Agile and scrum processes for efficient and cost effective deliveries. Developed new verticals in entertainment (nightclubs), automotive dealerships, and grocery store chains for later use.

Founder & Managing Partner
Boost Tech House
Haarlem, North Holland, Netherlands
Recruited by principals for executive assignment to lead the start-up of The Boost Tech House, a new venture founded to leverage the technology and marketing expertise of other Boost investments to deliver an integrated online/offline technology solution..i.e: Smart Marketing Platform for A-brands.

Founder & Managing Director
BVS Europe Holding
Amsterdam Area, Netherlands
• Built venture from concept into immediate success. Achieved cash flow in 6 months and grew monthly revenue from $150,000 to $1.5 million in 10 months. • Negotiated acquisition of Carrier 1 (emerging from bankruptcy) and Vision Telecommunications (emerging VoIP venture). Facilitated complex transactions and successful operational integrations. • Identified opportunity, negotiated complex share purchase agreement and transacted the sale of Coolwave to Imagine Communications Group in Ireland in April 2007.

SVP, Voice Operator Services
Amsterdam, North Holland, Netherlands
Promoted to new wholesale VoIP division following creation of two critical network expansion business plans developed in prior position. Challenged to build new, profitable operating division to capitalize on global market opportunities for VoIP and other advanced telecommunications capabilities. Held full strategic planning and operating leadership responsibility for sales, marketing, product development, customer relationship management, systems implementation, shared company services and P&L performance.

SVP - Finance Operations
Amsterdam, North Holland, Netherlands
Senior Executive with full leadership responsibility for planning, staffing, upgrading and directing all financial affairs supporting global operations. Directed Revenue Assurance, Sarbanes Oxley compliance, Billing, Credit & Collections, and Procurement departments. Led a professional staff of 25.

VP - Business Management
Amsterdam, North Holland, Netherlands
Recruited to Priority to spearhead the complex integration and performance enhancement of all operating departments. Initiated a series of critical actions and projects to regain control, resolve critical operating and reliability issues, enhance technical quality and restore customer confidence. Matrix-managed large team.

VP, Global Voice Services
Cambridge, Massachusetts
Promoted within 4 months of hire to plan and orchestrate the complete financial and operational turnaround of the company's primary operating division (global wholesale voice network in the Americas, Europe and Pacific Rim generating $105 million in annual revenues, and all billing and OSS organizations). Redesigned core business processes, upgraded technical and engineering capabilities, strengthened internal capacity and restructured field service/support operations. Led a professional and management team of 30.
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