Bethany Zimmerman
President
About
I work at the intersection of AI quality, occupational realism, and operational leadership. My focus is benchmarking and training generative and agentic systems through real-world task simulation, structured rubric evaluation, and multi-step workflow design. I specialize in evaluating contextual reasoning, instruction adherence, and professional-grade task execution across complex AI training initiatives. Across platforms including Mercor, Outlier, and Alignerr, I have served as: • Senior Reviewer (SR) • Occupational Reviewer (OR) • Occupational Point Person (OPP) across six domains • QA and Pod Lead • Member of final-stage PII/IP compliance and scrubbing campaigns I am frequently selected for leadership roles due to strong systems thinking, clarity in guideline interpretation, and the ability to align distributed expert teams with evolving standards. I work fully asynchronously while supporting contributors across global time zones, prioritizing clear communication, structured feedback, and operational consistency. I care deeply about clarity — in guidelines, in expectations, and in communication. Strong organization, attention to detail, and well-designed rubrics are what allow teams to scale quality effectively. My background in executive leadership and nonprofit restructuring informs a governance-focused approach to AI quality management — emphasizing accountability, iteration reduction, and scalable systems. I am particularly interested in Strategic Project Lead and AI Quality Management roles involving benchmarking strategy, workflow optimization, vertical ownership, and quality infrastructure at scale.
United States
Buffalo
Computer Software
Compliance Operations, Distributed Team Management, Generative AI, Business Insights, HR Operations, Data Operations, Mathematics Education, Slack, Requirements Traceability, Ticket Operations, Performance Improvement, Discord, Workforce Analytics, Stakeholder Management, Data AI, AI Quality Assurance, RLHF, Agentic Systems, Workflow Management, process optimization
Experience

President
Amherst Players (501(c)(3) nonprofit)
Restructured governance and operating practices, reduced expenses by 90%, and implemented fiscal planning systems that improved organizational sustainability.

Independent Contractor
Providing expertise as a lodging manager focusing on accommodation and food service to improve models for a top AI lab. Quickly promoted to several reviewer and leadership roles within project. Consistently recognized by peers as a knowledgeable problem solver and team-player and by managers for consistent high quality and engagement, especially in leadership roles.

Quality Lead
Mercor | Outlier AI (formerly Remotasks) | Alignerr
Serve in senior AI data training, QA, and reviewer roles across large-scale generative and agentic AI initiatives, supporting high-quality human data outputs across distributed global teams. Design multi-step, occupationally realistic tasks and benchmark deliverables used to evaluate model behavior and real-world workflow execution. Onboard and coach specialists through complex AI workflows, translating evolving technical requirements into clear, educational guidance that improves readiness, productivity, and task quality. Apply structured rubric frameworks to review work, calibrate reviewers, and maintain consistent quality standards across multiple concurrent projects. Selected for Outlier’s Oracle tier (top 1% of contractors) based on sustained quality, engagement, and cross-project performance. Appointed Occupational Point Person across six domains, providing vertical leadership, expert calibration, and support for specialized contributor groups. Organize and moderate project and specialist communities across Slack, Discord, and Discourse; communicate updates, escalate issues, and clarify guidelines to support consistent delivery. Perform final-stage PII/IP scrubbing and compliance review prior to delivery, reducing rework through targeted feedback and rubric enforcement.

Senior event producer & designer/Certified wedding & event planner
Lilypad Wedding & Events

Founder
Lilypad Wedding & Events
Directed end-to-end operations for complex, multi-stakeholder engagements, including budgeting, vendor coordination, scheduling, logistics, and client communication.

House Manager & volunteer coordinator
Buffalo, New York
Effectively manage America's first hospital hospitality house. Responsible for overseeing reservations, volunteers and all house operations. Acted as executive assistant to house director and performed all bookkeeping including accounts payable and receivable. Coordinate work of building & grounds manager and resident manager. Act as liaison to area hospitals and lodging coordinators. Develop, train and implement policies and procedures for staff and volunteers to improve efficiency of house and reduce errors.
Bethany Zimmerman's Contact Information
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