Blessing Ejumah

• Providing ongoing project management support for the Government of Alberta's enterprise resource planning (ERP) solution, 1GX, ensuring projects align with established methodologies, strategic direction, and policies to ensure on-time and on-budget delivery • Collaborating daily with cross-functional teams and diverse stakeholders, including senior management and ministry representatives, to define project scope, develop work plans, and implement effective change management initiatives for complex, multi-stakeholder environments

• Lead projects from planning to completion using tools like MS Project, Jira, and Trello, ensuring timelines, budgets, and stakeholder expectations are met. Analyze project risks, track progress, and coordinate teams to deliver process improvements and successful outcomes. • Gather and analyze business requirements, using Microsoft Office Tools to interpret data and support decision-making. Create workflows, system diagrams, and reports with UML, Visio, and wireframing tools to improve processes and drive efficiency.

• Planned and tracked multiple projects using MS Project, ensuring 95% on-time delivery, 98% forecasting accuracy, and strict budget adherence. Managed project risks, documented RAIDs, and developed work breakdown structures to keep milestones on track. • Coordinated stakeholder communication with tools like the RACI Matrix, Jira, and Miro, improving satisfaction by 30% and team productivity by 20%. Prepared detailed reports, monitored execution, and followed up on action items to support smooth project completion.

• Built and maintained strong client relationships, contributing to a 30% revenue increase and a 20% boost in client retention. Led onboarding projects, ensuring 100% completion while aligning with company policies. • Managed end-to-end facility projects, reducing operational costs by 10% and driving 40% income growth. Handled project documentation, regulatory compliance (98% adherence), and resolved issues within 24 hours, improving client satisfaction by 15%.

• Provided clerical and administrative support, managing over 1,000 student records, handling data entry for the 2016 convocation project, and improving processing time by 15% through Microsoft Office tools. • Responded to stakeholder queries with a 95% resolution rate within 24 hours and coordinated over 100 meetings and appointments, increasing scheduling efficiency by 30%.

Project: Analysis of the impacts of Postpartum depression (PPD) in adolescent mothers, in the United States