Blake Grabowski

Partnered with Palmetto for Michigan clients. Selecting homeowners in Michigan to go solar with $0 down upon qualification.

Completed 4-8 appointments per day as set by the lead generator team • Managed project from appointment stage through installation and PTO • Worked with lenders to approve credit and remove stipulations (if any), and local roofers for those who needed roof replacements. • Maintained high customer satisfaction rating leading to many referrals

My role as a Sales Advisor is vital in interfacing with market leaders and finance teams to ensure a smooth customer experience and communication throughout the sales process. In my role, I explore new leads, schedule test drives, and assist customers thru financial breakdowns of the cars with cash/finance/lease options. Likewise, I provide recommendations based on clients’ needs and financial situations following up post-delivery. Acting as a point of contact for the customer, I connect with banks to get customers approved based on poor finances. I also establish value in products and maintain excellent service by showing the benefits of going electric as it saves the environment. Career Accomplishments: Sold over 400+ units for 2+ years with average revenue of $20K/unit totaling $8M+ in company’s profit. Ranked as one of the Top 3 lead generators in the region and eventually resulted in promotion; served 2k+ customers and generated 300+ leads per month for six (6) months. Mentored and coached a team of five (5) new hires, assisting them in reaching an output of 15+ cars per month. Increased company sales by $900K per month, maintained relationships after the delivery process while ensuring at least five (5) referrals a month for an increase of $60K profit per month purely on a referral basis. Maintained 5-star customer service that resulted in client acquisition and customer satisfaction of other representatives.

- Ensured Tesla maintained a healthy sales pipeline by collecting client information and scheduling test drives for clients who showed buying potential - Maintained customer relationships through phone calls/text/emails to ensure referrals while moving clients through the sales process - Acting as the first point of contact for all clients who entered the Glendale store, providing in depth information on all products while keeping customer needs in mind - Represented Tesla during the Rodeo Drive Concours d'Elegance and the LA Auto Show

- Supervised and trained a sales force of 6 sales associates - Worked alongside the manager to achieve sales goals and maintain high store numbers - Maintained knowledge of current sales and promotions, polices regarding payment, exchanges and security practices - Resolved customer concerns promptly and effectively - Ordered inventory and created schedules - Processed cash and credit payments

- Maintained a high level of customer satisfaction by educating customers on all products and services (wireless/home phone/TV/internet/home security) and resolving all concerns and issues swiftly - Consistently ranking as top sales associate from Dec 2015 - April 2016