Bishoy Atef

Information Technology Manager (pre-opening) @ Conrad Bahrain Financial Harbour

About

Experienced IT leader in pre-opening hotel projects with 10 Years of experience & IT Infostructure across, tourism, and travel. Skilled in building top-performing teams and implementing cutting-edge technologies that streamline operations, enhance guest experiences, and drive business growth. Known for aligning tech strategy with service excellence to create seamless, loyalty-building experiences Represented Conrad Bahrain at the 2nd Ace Hotel Tech Summit (AHTS) as IT Manager, highlighting our successful tech integration and innovation in the region’s first luxury apartment-style hotel.My participation reflected the commitment to innovation and excellence in hospitality and how we have a sustainable hotels using technology As a strategic IT leader, I bring a forward-thinking approach to digital innovation transforming challenges into opportunities and ensuring technology serves as a catalyst for long-term success.

Country

Bahrain

City

Manama

Industry

Hospitality

Skill

Accounting, Training, Administration, Hospitality, Microsoft Office, Inspection, Management Software, Problem Solving, Navigation, Inventory Management, Inside Sales, Sales, Storytelling, Sales Effectiveness, Sales Strategy, Customer Service, Negotiation, Time Management, Virtual Office, Virtual Work

Experience

Information Technology Manager (pre-opening)

Conrad Bahrain Financial Harbour

2023-8 - Present · 3 yrs 2 mos

Bahrain

- Led full IT pre-opening operations for a luxury hospitality environment, ensuring systems readiness before launch. - Planned and implemented IT infrastructure including network, servers, PMS, POS, telephony, Wi-Fi, CCTV, and access control. - Built and managed IT budgets, forecasts, and CAPEX, ensuring cost control without compromising quality. - Established IT policies, cybersecurity governance, and disaster recovery plans. - Ensured Hilton brand IT standards compliance across all systems. - Led technology strategy to elevate digital guest experience and service delivery, aligning hotel operations with Forbes quality and luxury standards.

Cluster IT supervisor

Hilton Garden Inn D

2021-6 - 2023-8 · 2 yrs 3 mos

Dubai, United Arab Emirates

- Supervised IT operations across multiple hotel properties within the cluster. - Supported hotel openings, upgrades, and system rollouts aligned with Hilton standards. - Managed daily IT support, troubleshooting, and escalation handling for hotel operations. - Coordinated with corporate IT, vendors, and third-party service providers. - Trained hotel teams on systems usage, security awareness, and IT best practices. - Ensured high system availability to support guest experience and business continuity.