Bindu Venkatesh
Vice President - Head of Delivery Risk, AI Gigafactory @ Genpact
About
I am an accomplished IT Leader with a robust background in Technology Leadership and IT Consulting, enriched by my experiences across diverse industries such as Telecommunications, Healthcare, Manufacturing, and Auto Finance/Mortgage within Fortune 100 companies. My forte lies in the artful integration of complex technology with business objectives, where I excel in driving innovation and efficiency through strategic technology deployments and transformative business processes. My passion revolves around solving complex business challenges, and I have consistently demonstrated the ability to harness technology to deliver tangible results. My approach melds deep technical acumen with an extensive understanding of various business landscapes, ensuring a comprehensive strategy. I am committed to building and leading teams, and guiding entire organizations to new heights of success with cutting-edge and transformative IT strategies. I also strongly believe in giving back to society. I actively participate in Employee Resource Groups and mentor Women Leaders and Women who want to pursue Leadership. Venkatesh.Bindu@yahoo.com
United States
Dallas-Fort Worth Metroplex
Information Technology & Services
Team Leadership, Problem Solving, Contract Negotiation, Cloud Computing, Strategy, Mitigation Strategies, Budgeting, Business Relationship Management, Technology Development, Customer Service, Accounting Standards, Analytical Skills, Legal Interpretation, Business Value, Communication, Presentations, Strategic Programs, Leadership, Operations Management, ITIL
Experience
Vice President - Head of Delivery Risk, AI Gigafactory
Genpact
Member
Chief
Collaborate with senior executive women across industries to drive meaningful change. Participate in curated leadership workshops and peer advisory groups. Advocate for diversity, equity, and inclusion within the professional community.
Startup Advisor (MCrew)
Ordinatus
Startup Advisor
KETOS
Sr. Director Information Technology
Verizon
- Managed an annual budget exceeding $20 M, aimed at the digital transformation of high stake mission critical business applications serving Wireline Service Management & Assurance for Commercial & Federal customers. - Focused on upgrading legacy applications and driving technology transformation through the adoption of Emerging Technology solutions with the primary goal for Technology to secure a competitive edge for the business - This objective was pursued while simultaneously cutting operational costs (YOY over millions$$), boosting Net Promoter Score, and increasing zero-touch Ticket resolutions (achieved over 50% of the 400K/month incident tickets). - Responsible for ensuring compliance with IT security standards and actively working to minimize technical debt. Completed cloud migration of all on-prem legacy applications - As Service now Platform Owner for Verizon Business, was driving a Large Scale Service Transformation to migrate & adopt Service now (Multi year roadmap for implementation, adoption & Decomm of 8 legacy apps). Enabling Service now platform to be leveraged by other Business Units leveraging domain separation feature of Service now - As a API Layer owner for across Customer Service organization, was responsible for the API Strategy, development, deployment and prod support. APIs were deployed for consumption internally and externally exposed to partners/vendors. Over 100 real-time customer integrations was in production exchanging 1000s of transactions per day without any Business disruptions built using Integration technologies PORTFOLIO TECHNOLOGIES Cloud native Applications (Custom, Product based and SaaS apps) SOA/EAI - (B2B & App Integrations) - Snaplogic, MQ, Kafka, OneAPI SaaS - Servicenow, Techsee, K2View Cloud environments - OCI, Azure Custom Developed Apps - .Net, Java etc Compliance - FedPat, FedRamp for Federal apps
Startup Advisor (Tech Board Member)
Puffin Innovations
Sr. Director Service Delivery Improvement & Automation
NTT DATA North America
Westlake,tx
Responsible for Service Delivery Improvement & Automation Delivery across Infrastructure Services Business
Strategic Delivery Transformation Executive - Global Delivery Operations
Dell Technologies
Plano, TX
Customer Delivery Executive
Dell Technologies
Orange County, California Area
Client Engagement Manager - Capital One
Wipro
Dallas/Fort Worth Area
Client Engagement Manager - GMAC
Wipro
Account Management, Program Management, Customer Relationship, Delivery, SLAs & Contract Delivery, Business Development
Wipro Program Manager
General Motors
Education
Stanford University Graduate School of Business
Driving Innovation & Operational Excellence
Indian Institute of Management Bangalore
Software Enterprise Management
National Institute of Information Technology
Computer Science
Bangalore University
Computer Science
Bindu Venkatesh's Contact Information
Phone
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