Bima Darmawangsa

Indicate Whole Problem Of The Operation Fiber Optic And Giving Solving Solutions On Internet's Service Deliver to The Customer From Backbone , Distribution to Access

- Managing Installation , Troubleshooting and Relocation FTTH Team throughout East Area ( Central Java , East Java , Bali , Sulawesi Island , Nusa Tenggara) including Administrative , Work Flow , And Implement SOPs for all operational activities to ensure efficient processes. - Design and implement performance assessment systems for Field Engineers. - Conduct routine performance analysis of the Field Engineer team and identify areas for improvement. - Collaborate across departments to support and develop overall operational strategies to ensure operational target are meets. - Ensure high customer satisfaction through quality technical services.

My job is to ensure that dedicated and hospitality customers such as hotels, villas, hospitals and schools run flawlessly whether it includes the internet or tv which is Cable TV or IPTV product provided by the company for customers (Central Java , East Java , Manado And Bali )

My duty is to ensure that every technician troubleshoot schedule that based on nusa dua is going well

My job is to ensure and do the maintenance / troubleshooting problem of home user customers whether it includes the internet or tv provided by the company.