bill hunt

team lead | data center services

About

Systems Administrator at Catalyst Repository Systems

Country

united states

City

denver

Industry

computer software

Skill

autocad, troubleshooting, microsoft office, military communications, dod, team leadership, military, software installation, time management, computer technology, army, problem solving, satellite communications, microsoft visual studio c++, training, management, afghanistan, human resources, customer service, help desk support, computer networking, microsoft server 2012, windows, active directory, sap erp, cloud computing, java, cisco voip, network printers, pc hardware, nod32, mitel, kayako

Experience

systems administrator

catalyst repository systems

2017-10 - Present · 9 yrs

it help desk technician

leanin' tree greeting cards

2015-11 - 2017-4 · 1 yr 6 mos

Perform administration, installation, maintenance, and troubleshooting on Active Directory, Microsoft Exchange Server, VoIP systems, VPN access, call recording software, SAP, network printers, facsimiles, and PC hardware while effectively resolving and escalating all incoming help desk tickets Accurately perform daily, weekly, and monthly system status checks and reports on systems including SAP, Crystal Reports, server backups, and antivirus software Improved PC imaging procedures enabling more efficient and manageable critical backups Successfully implemented enterprise antivirus software upgrade for 133 PC’s enabling central management and monitoring of all malware activity facilitating immediate virus removal Routinely order, configure, and deploy new PC’s and hardware to end users Perform routine server maintenance while improving maintenance logging procedures ensuring timely patches and updates to network servers

technology sales associate

office depot

2015-2 - 2015-11 · 10 mos

Provide technology solutions for business and personal users including the sales of PCs, tablets, routers, switches, printers and software. Troubleshoot customer computers and peripherals and recommend computer services including virus removal, data transfers, and operating system updates

autocad drafter

rauland-borg

2012-10 - 2013-11 · 1 yr 2 mos

Draft wiring schematics for healthcare communication systems using AutoCAD software

lead hardware technician

catalyst repository systems

2018-8 - Present · 8 yrs 2 mos

team lead | data center services

opentext

2019-4 - Present · 7 yrs 6 mos

junior systems administrator and hardware technician

catalyst repository systems

2017-4 - 2017-10 · 7 mos

communications specialist

us army

2007-1 - 2011-9 · 4 yrs 9 mos

Efficiently executed the installation, operation, and maintenance of signal support systems, including local area and wide area networks and routers for a 120 person mobile infantry unit including network integration using radio, wire, satellite and battlefield automated systems Provided immediate and effective help desk support to end users regarding hardware, software, and network issues, ensuring total mission preparedness in high speed and hostile environments  Accurately conducted periodic audits of communications security management (COMSEC) policies and guidelines within a 500+ man organization and designed and presented detailed findings to the Signal Officer in charge of communications security  Clearly presented information systems training to end users, including commanding officers and provided technical advice and assistance on all information systems, increasing company level communications efficiency by 70% during Operation Enduring Freedom, Afghanistan 2010-2011