Bill McGuire

Cyara is the world's leading Customer Experience (CX) platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.

Dataiku is the end-to-end data science platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data scientists, analysts and business stakeholders, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku is the catalyst for data-powered companies. Customers like Unilever, GE, and Pfizer use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunity for business-impacting models and creative solutions, allowing teams to work faster and smarter. www.dataiku.com

Direct sales of real-time, multi-factor, anti-fraud and authentication solutions to large enterprise accounts primarily in the Western Region. Pindrop's mission is to provide identity, trust, and security on every voice interaction.

Direct and Partner sales of speech analytics solutions.

Direct sales role selling artificial intelligence based voice self-service solutions to named strategic accounts across the country. Early stage company helping clients transform the stagnant legacy IVR channel into a new Omni-channel service differentiator by delivering a Siri-like customer experience that drives higher CSAT while reducing cost. - Built significant pipeline from ground zero with several of the Fortune 500 across verticals through personal contacts and introductions

Direct sales responsibility for Nexidia's Voice of the Customer (VOC), Omni-channel (speech, text, email, survey, chat, social media) interaction analytics solutions for business transformation primarily in the Western Region. Individual contributor role selling big data solutions including predictive analytics deployed via SaaS/cloud based option or on-premise option. - Built and developed the territory from scratch with no customer base and no pipeline to over $11 million in revenue - Focus on large contact center/customer service centers and C-Level contacts in Operations, Voice of the Customer programs, Contact Center, Customer Experience, Quality, and IT. - Consistent on-quota/over-quota performance including 2 years exceeding 170% of quota - Helped put Nexidia on the map with many new logo account wins including Telecom, High Tech, Financial Services, and others. - Solution sale includes cloud based and on-premise interaction analytics products as well as managed analytical professional services.

Strategic solution sales of unified agent desktop applications to contact/customer service centers in the Western Region. Solution sale comprised of both unified agent desktop application as well as back-end integration to legacy, web, windows, WebLogic, MQ series.