bill may

bill may

helpdesk support

About

Experienced Helpdesk Support Specialist with a demonstrated history of working in the e-learning industry. Skilled in Customer Service, Technical Support, Sales, Retail, and Customer Satisfaction. Strong support professional with a Bachelor of Arts (BA) focused in History from University of Alabama.

Country

united states

City

houston

Industry

retail

Skill

troubleshooting, technical support, customer service, computer hardware, microsoft office, customer satisfaction, call center, customer experience, sales, telecommunications, sales management, retail

Experience

mac & more

assistant manager

mac & more

2010-8 - 2012-1 · 1 yr 6 mos

Assist customers, Inventory management, taught Mac and iPad classes.

earthlink

solutions center

earthlink

2003-1 - 2007-1 · 4 yrs 1 mo

Troubleshoot customer's computer and network related issues.

columbia southern university

helpdesk support

columbia southern university

2012-9 - Present · 14 yrs 1 mo

Assist students with computer related issues.

Education

the university of alabama

the university of alabama

history

1986-1 - 1990-1 · 4 yrs 1 mo

bill may's Contact Information

Email

******@***.com

Phone

(**) *** ****

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