Bilal Shabbir Abbasi

Managing 55 data centers and technical buildings, including Tier III and Tier IV sites, I oversee and administer over 8,000 rack licenses through Schneider EcoStruxure IT Advisor (ITA), ensuring accurate configuration, capacity planning, and infrastructure utilization. I ensure strong coordination with internal teams and external vendors to maintain infrastructure readiness, compliance, and business continuity across Mobily’s operations. Key Responsibilities: DCIM administration - including user account management, trainings and workflows. Workflow Management - Oversee and enforce EIR workflows, processes, and procedures for efficient IT infrastructure changes. Lead and manage the DCIM operations team - ensuring all Equipment Installation Requests (EIRs) and infrastructure changes are executed accurately and on schedule. EIR Workflows - Supervise day-to-day EIR processing and ensure adherence to Mobily's infrastructure deployment standards, Processes and procedures. White space management - including racking and stacking, U-space planning, Customer Reservations, Utilization and cooling optimization aligned with Uptime Institute standards. Power & Cooling Monitoring - Monitor usage, distribution, and capacity of power and cooling systems. Cross-Department Collaboration - Working closely with Business, Wholesale, IT, Network Operations, and Facility teams. Monitoring Remedy (Smart IT)- for CRQ (Change Request) submission, tracking, and ensured timely closure of change activities and maintenance tickets. Reporting & Documentation - Generate daily/weekly/monthly reports on space, power, EIRs, utilization, and issues. Improve and optimize operational processes and procedures to ensure full compliance with Uptime Institute standards.

Mobily DCO Project

STC Project - Operations and Maintenance Preventive Maintenance Management: Executed Preventive Maintenance Routine (PMR) plans using the WFMS tool, ensuring timely and effective maintenance cycles. Reporting & Documentation: Created, reviewed, and shared detailed reports and documentation with project teams to maintain clear communication and track progress. Coordination & Scheduling: Coordinated schedules, manpower, resources, and equipment to meet PMR and corrective maintenance requirements across multiple sites. Technical Support: Provided guidance and remote troubleshooting support to on-site teams for corrective maintenance tasks. Resource Management: Maintained and monitored work schedules, manpower allocation, and timesheets to optimize resource utilization. Inventory Control: Controlled and monitored inventory for site-wise company assets, tracking all inputs and outputs. Inventory Reporting: Assessed weekly and monthly inventory reports to maintain stock accuracy and readiness for fulfillment. Supplier & Delivery Management: Monitored delivery schedules and coordinated with suppliers to ensure timely procurement of equipment and materials. Purchase Order Follow-up: Managed purchase order (PO) follow-ups with suppliers, confirming deliveries aligned with project timelines. Progress Reporting: Reported project progress regularly to direct management, highlighting milestones and potential issues.