Bilal Abubakar

I am a dedicated Healthcare IT Support Specialist with over a decade of experience supporting hospital systems and clinical environments. My work centers on delivering secure, reliable, and efficient technology solutions that empower medical teams to focus on what matters most — patient care. Throughout my career at organizations like NYC Health + Hospitals, I’ve provided Tier 1–3 technical support for hundreds of users, managed Active Directory environments, deployed enterprise endpoint security tools, and led large-scale technology projects — including upgrading over 1,200 workstations across multiple hospital sites. Over the years, I have demonstrated a natural aptitude for troubleshooting and resolving complex technical issues while identifying and resolving intricate security gaps and risks across systems, networks, and applications. I am always open to hearing about a new and exciting opportunity and can be reached through this profile, via email: ✉ batureadam@gmail.com Feel Free to Connect!