Bikash Singh

Regional Program Manager – East Zone 1 Territory: West Bengal, Odisha & North-East India Promoted in October 2023 to lead the launch and scale-up of Gold Loan and General Insurance business across East Zone 1 – a greenfield project. Led a team of 50 Sales Managers and 6 Cluster Heads, driving end-to-end planning, execution, and market expansion. Successfully built and scaled the Gold Loan & Insurance vertical from scratch, achieving ₹15 Cr business volume in the assigned zone. Oversaw lead generation for Gold Loans and retail-led insurance sales while supporting cross-selling of AEPS, Micro ATM, DMT, and CMS Collection products. Strengthened distributor and retail networks to enhance productivity and revenue growth. Conducted 20-25 field visit days per month across West Bengal, Odisha, and Assam to establish operations, drive performance, and ensure target achievement. Provided strategic support to field teams in Banking & CMS business to maintain motivation and consistent results. Key Achievements • Built and scaled a new Gold Loan & Insurance vertical, generating ₹15 Cr business in East Zone 1. • Successfully managed and aligned 50+ Sales Managers and 6 Cluster Heads toward common growth objectives. • Awarded Gold Bahubali Award multiple times for outstanding performance. • Strengthened distributor & retail partnerships to drive sustainable business expansion.

Territory: West & East Midnapore, Bankura, Jhargram & Purulia Led sales operations across 5 districts, managing a team of 5 Sales Managers to drive Banking & CMS business growth. Achieved 35% territory growth within 9 months through strong execution, strategic planning, and regular performance reviews. Expanded market footprint by onboarding Microfinance Institutions (MFIs) and strengthening distributor networks. Managed key stakeholders and investors while ensuring revenue growth, cost optimization, and sustainable business expansion. Leveraged data analysis, forecasting, and structured review mechanisms to improve business health and team productivity. Key Achievements • Awarded Star Performer (Apr–Sep 2023) for delivering 35% territory growth. • Received Certificate of Excellence for contribution in selling MATM Gold (March–April 2023). • Awarded Plaque of Honour (July 2023) for consistent performance and leadership. • Successfully expanded business presence by strengthening distributor/retailers and MFI partnerships.

• Oversaw a dynamic team of 24 Territory Sales Managers, 4 Area Sales Managers, and 2 Cluster Heads. • Successfully established a business worth ₹75 Crores by onboarding 659 distributors and 25,000 retailers. • Fostered a collaborative environment to drive sales growth and enhance market presence in West Bengal.

Worked as an Area Sales Manager and handling the entire SC Zone with 5 TSM's, having more than 5000+ retailer base.