Bibiana Montealegre

Local Account Manager @ Expeditors

About

Modern Languages Professional focused on business and Management. Local Account Manager with over 10 years of service customer experience, engaged maximizing success by contributing on business development opportunities in attainment of growth, efficiency, understanding customer's needs and expectations. Promote, perform and meet KPI requirements, likewise initiate value added solutions based on service offerings creating an innovative approach to ensure a potential and faster business closure.

Country

Colombia

City

Bogota

Industry

Transportation/Trucking/Railroad

Skill

Business Strategy, Teamwork, Customer Service Management, Account Management, Customer Relationship Management (CRM), Microsoft Office, Operations Management, Business Development, Supply Chain Operations, Marketing

Experience

Local Account Manager

Expeditors

2020-3 - Present · 6 yrs 6 mos

Bogotá, Distrito Capital, Colombia

Identify and develop new business opportunities with our different accounts included in the Account Management program. Strengthen relationships with my current accounts through consistent and frequent communication. Establish and monitor KPIs to show our performance, also to give our customers a friendly support at every stage as per they needs and offer new business. Work collaboratively with sales and product managers to identify strategies in order to get new opportunities, also, collaborate with our operations team to follow up the service we are giving to the clients so we can provide to them an excellent service and solution to the issues they could have.