bianca martin

client services manager

About

Account Manager at Bluestar Display

Country

australia

City

melbourne

Industry

packaging and containers

Skill

new business development, account management, manufacturing, sales, process improvement, product development, management, salesforce.com, packaging, cross functional team leadership, key account management, b2b, business development, food packaging, pricing, corrugated, continuous improvement, sap, sales operations, pricing strategy, business to business, packaging design, production improvement, sap products, business process improvement

Experience

account manager

blue star print group

2016-8 - Present · 10 yrs 2 mos

client services manager

ive group

client services manager

blue star print group

2018-5 - Present · 8 yrs 5 mos

territory manager

amcor

2010-10 - 2014-2 · 3 yrs 5 mos

Cultivate and develop relationships with a customer base of approximately 300 clients as well as identifying and converting new business. Accountable for the profitability and cross functional management within accounts

project coordinator - sales

amcor

2008-10 - 2010-10 · 2 yrs 1 mo

Built and implemented project proposals with the aim of increasing gross margin throughout regional business. Regionally responsible for promoting and implementing e-business solutions. Regional administrator for SalesForce.com

new work manager

amcor

2008-3 - 2008-10 · 8 mos

Provided direct leadership to team of technical based staff to improve accuracy & efficiency within SOPs. Developed and facilitated training programs for new & existing staff members

assistant customer service manager

amcor

2006-7 - 2008-10 · 2 yrs 4 mos

Provided leadership and management to 17 indirect staff members. Developed and facilitated training programs for new and existing staff members to ensure proficient users in SAP and Amcor quoting systems

key account team leader

amcor

2007-8 - 2008-3 · 8 mos

Managed a team responsible for providing high quality, accurate & responsive service levels to corporate manufacturing companies. Compiled performance reports and facilitated development within team members and departmental processes

pricing administrator

amcor

2006-7 - 2007-8 · 1 yr 2 mos

Managed all pricing related information into SAP system, identified and implemented improvements to pricing process throughout Vic/Tas region

account director

opg global solutions

2014-2 - 2016-8 · 2 yrs 7 mos

Responsible for the successful management of key account clients within OPG to achieve strategic business objectives. Work with a broad cross functional team to develop innovative and creative point of sale solutions in substrates that range through flat print, corrugated, metal and acrylic, that bring brands to life in the retail world.