Bhavya Batra

• Managed a team of ~100 individuals of Associates, Assistant Managers and Managers • Devised & integrated KPIs like ATT, DAR etc. to monitor the team’s performance & course correction • Developed a sales training platform to increase L2P by 9% and maintain an MRR of 5 crores • Reviewing performance and devising new methodologies in order to improve daily work outputs • Contributed to building evaluations for the entire sales team to ensure the quality of sales closed • Suggested marketing changes & campaigns ensuring appropriate lead generation & maximised revenue • Constantly taking feedback from customers to help the product team improve NPS and other KPIs • Ensuring customer success post-sales closure for better retention and recurring referral revenue

• Led the team responsible for the successful onboarding and training of new hires for an entire vertical • Responsible for successive planning by filtering right talent through the interview & evaluation process • Build internal campaigns & incentive structure to increase conversion of organic leads by 30% • Trained managers & associates on the various product lines of the organisation for new vertical growth • Designed and developed a platform with the tech and strategy teams for internal sales training

• Trained and managed a team size of 30 associates, generating 12 crores over the period • Introduced B2B for lead generation and recurring conversion from clients like VMWare and Hotstar • Formulated team strategies & metrics for advancements across the other sales teams • Took training sessions for the entire sales team to drive counselling centric sales approach

• Onboarded 50+ clients across 3 months to generate a revenue of 1 crore with an avg L2P of 4.5% • Generated leads via referral campaigns aided by already onboarded clients to supplement sales • Surpassed average expectations to be in the top 10 associates spread over half year span

• Responsible for counselling and converting PG and work-ex clientele for the Data Science program • Awarded “Rising Star” for generating revenue of 4Cr (ARPU: 6.5 Lakh) over a span of 10 months • Closing sales within the sales cycle by priming the lead through various channels of contact • Assisted clients with post-agreement until the implementation of the product to ensure retention

• Acted as liaison between schools and BYJU’s study assistance program for aspiring K-12 students • Onboarded 120 students across 14 schools - generating a revenue of 45 Lakhs • Developed business opportunities through market research & relationship building with clients • Conducted client meets and pitched need-specific product solutions while upselling • Awarded for generating leads through organic resources by running social media campaigns

• Headed the fashion society of the college, and managed to win inter-college events • Led a 15-member team fetching sponsorship for events for the annual fest with a footfall of 8k students • Learnt coding languages like C++ & Java also completed certification in Advanced Java • Researched and developed Automatic Toll Collection software and physical model