Bhaumik Trivedi

As Co-Founder & COO, I lead the end-to-end offshore operations of the organization, driving delivery excellence, team performance, and scalable growth across recruitment functions. I work closely with leadership to align operational strategies with business goals while ensuring high-quality talent delivery for global clients. Key Responsibilities: - Oversee and manage all offshore recruitment operations, ensuring efficiency, quality, and timely delivery - Lead, mentor, and scale teams including Team Leads, Managers, and recruiters to achieve consistent production targets - Design and implement operational strategies, workflows, and performance metrics to optimize output and profitability - Drive productivity, accountability, and performance management across teams - Collaborate with the CEO on business planning, resource allocation, and growth initiatives - Ensure seamless coordination between client requirements and recruitment delivery teams - Monitor KPIs, SLAs, and overall operational health to maintain service excellence - Build and strengthen organizational structure, processes, and team capabilities for long-term scalability Core Focus Areas: Operations Leadership | Recruitment Delivery | Team Management | Process Optimization | Performance Management | Scaling Operations Passionate about building high-performing teams, streamlining operations, and delivering measurable business impact in the staffing and recruitment industry.

Co-Founder at N B Technology, leading end-to-end IT solutions, CCTV projects, and technical operations. • Managing overall business operations including client handling, project execution, and service delivery • Providing IT infrastructure solutions including computer hardware, server setup, and system maintenance • Installing and maintaining CCTV systems (HD, IP, PTZ) for residential, commercial, and large-scale sites • Executing projects ranging from 10 to 50+ camera setups, including government and private clients • Handling server setup, rack installation, and server room management • Managing network infrastructure including LAN setup, RJ45 crimping, and configuration of managed switches • Troubleshooting and resolving hardware, network, and CCTV-related issues • Installing and configuring operating systems (Windows, Ubuntu, Linux) and licensed software such as MS Office • Overseeing IT asset procurement including PCs, laptops, CCTV equipment, and networking devices • Coordinating with clients, vendors, and internal teams to ensure timely project completion

Worked as a Recruitment Consultant at IMS, handling initial stages of talent acquisition and candidate coordination. • Sourced candidates through job portals, LinkedIn, and internal databases • Screened resumes and conducted initial candidate shortlisting • Coordinated with candidates for interview scheduling and follow-ups • Maintained candidate records and updated recruitment databases • Assisted senior recruiters in managing client requirements and submissions • Communicated with candidates regarding job roles, requirements, and process updates

Worked as an Electronic Data Processing (EDP) Executive, managing enterprise IT infrastructure, Maruti Suzuki systems, CRM platforms, and day-to-day technical operations. Ensured seamless system performance, secure network environments, and efficient coordination across teams and vendors. • Installed, configured, and maintained Maruti Suzuki systems, including Dealer Management System (DMS) with administrative access • Managed CRM systems for daily operations, data handling, and user support • Provided remote desktop support to troubleshoot and resolve user issues across locations • Configured and managed firewall systems to ensure network security and access control • Handled dialer management, including VICIdial setup, monitoring, and maintenance • Managed and monitored server infrastructure, including server room operations and maintenance • nstalled and configured operating systems including Windows, Ubuntu, and Linux, along with basic server environments • Set up and maintained server racks and overall hardware infrastructure • Diagnosed and repaired desktops, laptops, and peripheral devices to ensure minimal downtime • Managed CCTV systems including monitoring, troubleshooting, and coordinating repairs • Handled IT asset management, including procurement and tracking of PCs, laptops, CCTV systems, mobile devices, and iPads • Configured and managed network infrastructure, including LAN setup and managed switches • Ensured stable network connectivity, system sharing, and optimized performance • Managed bulk communication systems including WhatsApp, SMS, and email platforms • Coordinated with vendors and internal teams for issue resolution, upgrades, and ongoing maintenance

Worked as a Computer Hardware Engineer at Technosys Systems & Security, handling hardware support, server setup, CCTV installation, and networking tasks. • Diagnosed and repaired desktop computers and laptops • Installed and configured operating systems including Windows, Ubuntu, Linux, and basic server environments • Set up and managed server systems and rack installations • Installed and configured CCTV systems including HD, IP, and PTZ cameras for small to large-scale sites (10–50 cameras) • Worked on both government and private CCTV projects, including on-site installation and maintenance • Led and assisted teams during installations and technical setups • Performed troubleshooting and maintenance of CCTV and hardware systems • Handled basic networking tasks such as RJ45 crimping, LAN setup, and system sharing • Assisted customers with computer and laptop sales based on their requirements • Installed and configured licensed software including MS Office and other essential applications Gained hands-on experience in hardware engineering, surveillance systems, server setup, and networking, along with strong problem-solving and team coordination skills.

Worked as a Hardware Network Engineerat Patel Infosys, handling hardware support, CCTV installation, and basic networking tasks. • Diagnosed and repaired desktop computers and laptops • Assisted customers with computer and laptop sales based on their requirements • Installed and configured CCTV systems including HD, IP, and PTZ cameras • Performed troubleshooting and maintenance of CCTV setups • Handled basic networking tasks such as RJ45 cable crimping and LAN setup • Configured network sharing between systems and ensured connectivity

Worked as a Hardware Engineer at Rudar Infocom, handling day-to-day hardware operations and customer support. • Diagnosed and repaired desktop computers and laptops • Installed and configured hardware components and operating systems • Provided troubleshooting support for hardware and basic software issues • Assisted customers with PC and laptop purchases based on their requirements • Performed routine maintenance and upgrades to ensure system performance