Bhargav Parmar

• Designed and secured test lab environments using antivirus, IDS tools, and hardened configurations for endpoint protection • Performed penetration testing on Artemis’s infrastructure and vulnerability assessment of database servers using five phases: reconnaissance, target identification, vulnerability identification, threat assessment, and report creation • Reviewed security documentation, made recommendations, finalized, and created an executive summary and detailed technical report of the penetration test for Artemis • Generated an Incident Response plan in detailed form, giving insights to stakeholders and the team related to remediation steps • Monitored network, endpoint, and cloud activity for potential security threats • Monitored telemetry, logs, threat intelligence, and alerts to detect anomalies • Using SIEM and other tools to identify and respond to potential risks • Investigated security incidents, responded to alerts, and documented findings • Lead incident investigations, root cause analysis, containment, and forensics • Identified, assessed, and remediated vulnerabilities to improve the security posture • Managed security operations across cloud, hybrid, and SaaS environments • Reviewing security policies, best practices, and standards • Ensuring compliance with security policies and governance • Conducted risk assessments and security reviews to proactively address weaknesses • Performed threat intelligence research to identify emerging security risks • Evaluated risks associated with third-party vendors and partners • Managed firewalls, endpoint protection, MFA, DLP, and other security controls • Provided feedback to optimize security control configurations

● Administered data center environment and power, and kept it running smoothly 24x7 a year ● Ran data backup and restored critical data weekly and monthly ● Observed data center surveillance and enhanced security ● Created and maintained knowledge articles, user guides, and training guides ● Played a key role in data center relocation for our team ● Trained junior staff on best practices, processes, and operational functions ● Converted more than 20,000 Dollar Universe tasks/sessions and uprocs to Control-M folders and jobs, improving scheduling efficiency and system integration ● Monitored over 2500 jobs daily, ensuring smooth operations and minimizing downtime ● Directed maintenance, promotions, patching, and server failover events, ensuring seamless operations and minimizing downtime ● Created and updated multiple ad hoc and scheduled folders and jobs in Control-M, Dollar Universe for various purposes, including but not limited to cheques, statements, script executions, etc. ● Created and modified new rules, user-ids, and management units in test and production environments ● Updated calendar to set holidays, various rules, and deployed to production nodes ● Created and provided reports based on specific tasks, user-ids, nodes, and single and multiple applications ● Set up and held scheduled tasks/folders for maintenance, promotions, and server failover events ● Contributed to consolidated reporting, presenting analysis and insights for management decision-making ● Conducted research, analysis, and reporting on a variety of operational and service issues, providing insights to enhance management decision-making ● Provided training to junior staff on best practices, processes, and operational functions, fostering team development

• Managed and administered incident, problem, and service requests effectively within the SLA • Administered user accounts, permissions, access rights, and profile management in accordance with best practices regarding privacy, security, and regulatory compliance • Provided tier two and three level IT support including but not limited to installing software, repaired hardware and resolved technical issues • Delivered consultation, advice, and guidance in the effective application via in-person, email and over the phone • Found root cause analysis, investigations, and followed-up on action items • Created and maintained knowledge articles, user guides and other documentations as needed • Escalated incidents with accurate comments and notes to understand the issue easily and diagnostic utilities to aid in troubleshooting • Took new perspective on existing IT systems to find solutions to customer business needs

• Developed test plans, test cases, and test scenarios to ensure requirements have been met • Reviewed and understood use cases, non-functional requirements, and design documents • Executed test cases and interacted with the development team to provide test results, report defects and discuss the impacts on product quality. • Logged defects in HP Quality Center 11.0 using standardized defect logging process • Performed validation of different list objects in FST (Functional & System Testing) and in PIV (Post Implementation Verification) Technology used: HP Quality Centre 11.0, HP Quick Test Professional 11.0, Genesys, Citrix, SharePoint, Cisco, CCPulse, Infomart and Gplus WFM

380+ hours of hands-on course material, with 1:1 industry expert mentor oversight, and completion of an in-depth capstone project. • Host-Based Security: CIS Controls, Virtualization, OS Hardening, Patch Management • Network Security: Zero Trust Attacks TCP/IP Model,OSI Model, IPV6, IP Tunneling, NMAP and Wireshark, Firewall Administration and Encryption - Cryptography, Intrusion Detection and Prevention systems (IDS/IPS), Cloud Security, Wireless Network Security • IAM: Identity and Access Management (IAM), AWS, Azure • Security Assessment and Testing: Security Testing Audit Process Software Testing Vulnerability Scanning NIST Kali Linux • Security Operations (SecOps): Python, Perl, Powershell, Network Forensics, Wireshark, Physical Security, Security Training, Data Classification, Social Engineering, Log Analysis, Splunk • Application Security: Software Development Lifecycle, Web Application Security, Database Security, Vulnerability Scanning