Bruno Gruner

• In charge of Bank and Insurance Brokerage implementation, from approval alongside regulatory agencies, building of physical structures, system infrastructure and development of internal processes. • Teambuilding for the development and monitoring of financial output, budgeting, KPI development. • Direct participation in the definition of BHCB’s agenda and its follow up, specifically on valuation, project management and engagements with management and C-Level personnel.

• In charge of Banco Hyundai implementation: Multidisciplinary process, interacting with a wide range of business sectors, nationalities and 3rd party companies. • Leader of approval processes with regulatory agencies (Brazilian Central Bank, Securities Regulator, Insurance Regulator and international regulatory agencies). • Responsible for commercial development of Hyundai Finance’s client portfolio (White Label between Santander Financing and Hyundai Motor Brazil) and negotiation of new strategic partnerships. • Management of Hyundai Finance’s commercial team: over 150 Points of Sales across Brazil, along with indirect leadership of the on-site sales staff. • Market Leadership initiatives: Market Share acquisition initiatives • Development of monthly KPI analysis routines. • Negotiation of new partnerships for Santander Finance.

• Leader of Affiliates Products Team: business unit focused on developing products for Santander Finance strategic partners, such as OEMs and Importers, major Retail players and Captive Banks. • Direct contribution to Santander Finance’s digital transformation process: 100% digital, paperless process implementation though the development of cellphone application. • Onboarding of new strategic partners. • Team management.

• In charge of people management, Project and product development for the Bank and monitoring of product KPIs. • Acted on business areas related to the development of products for Santander Financing strategic partnerships.

• Development of viability studies for projects, definition of budget and forecasting principles, monitoring of business results and call to action. • Monitoring of financial results for Santander Finance’s strategic partnerships with Auto manufacturer’s banking arms.

• Participation in the “Mundo Santander” program for 3 months on the consumer financing business unit in Portugal. • Direct work experience with the Finance and Marketing management team: development of profitability simulators for business evaluation, presentations, and committee participation. • Client life cycle program development. • Best practices and information sharing between Portugal and Brazil (benchmarking) in different areas: Risk assessment, Sales, Technology.

• Retail Financial monitoring and support. • Analysis of banking products financial results. • Development of managerial control model for the retail banking structure. • Headcount and HR budget monitoring during merging processes.

• Responsible for several HR initiatives, such as the Trainee Program, Vacation Internships for Bachelor and Masters students, review of MBA sponsorship program and performance evaluation processes. • Itaú-Unibanco Merger Process: validation of Trainees programs best practices and MBA sponsorship for internal talents.

• Training logistics, with direct participation on service provider licensing and selection, development and measurement of performance indicators on the training sector. • Responsible for the “University Relationship” program.