Beverly S. Mack, MBA

Manages all in-terminal, parking, rental car companies, transportation and concessions contracts including Advertising, Food & Beverage, Retail, News & Gift, Cultural and Education Sponsorship, Galleries, Parking, Taxicabs, Off-Airport Parking and Courtesy Vehicles, Transportation Network Companies and Rental Cars at the Dayton International Airport. Directly responsible for revenues generated by concessionaires, and negotiates contract terms and conditions. Monitors and enforces compliance with concession and lease agreements. Monitors and reports revenue, other data and performs data analysis.

• Coordinated project impact with employees and managers in multiple departments. Used software program to establish performance goals and assess progress toward achievement; adjusted work operations and program objectives to meet emergencies, change programs, or change in available resources and with minimum sacrifice of quality or quantity of work. Increased weekly sales from -28% to +25% within 60 days. • Communicated effectively, by preparing correspondence and statistical data to gain cooperation from others through tact, courtesy, and diplomacy. Lead producer in sales and approved credit applications, and written customer satisfaction reviews. Met plan by 105% and 251%. • Supervised forty employees, scheduling, performance evaluations and sales. Applied knowledge and skills using analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems concerning efficiency and effectiveness of program operations. Resulted in 30% reduction in call offs and 20% sales increase. Developed a referral system to reach more than 15 new potential clients each week.

Student in: •Business Administration Professional specializing in Project Management •Knowledgeable of PCs and the Windows user interface through using modern applications and navigation features to access, multitask, & customize Windows environments •Clear, educational, and engaging multimedia presentations with Microsoft PowerPoint •Microsoft Excel to analyze data, work with multiple workbooks to visualize data by using basic charts and datasets to make informed, and intelligent organizational decisions; also analyze data using Microsoft Excel PivotTables • Reviewed financial statements, calculate margins, define fixed, variable, & mixed costs & maximize profit while minimizing costs •Business analysis, logistics, workflow, improve company efficiencies •Achieved a Cumulative 4.0, covering six subjects •Sharepoint, SalesForce, Lean Six Sigma, Microsoft Office, Excel

• Responsible for winning national, state, and local technology solutions thru proposals development including statement of work, request for proposal/information/qualifications to procure contracts with accurate specifications: RFP, RFQ, RFI • Conducted in-depth analyses of project data, requirements, and impact and identified problem areas and solutions. Evaluated contract procedures according to acquisition policy and regulations. • Expert in applying high level technical skills, software and applications, for problem resolution or completion of project milestones exceeding quarterly proposal submission goal by 12%. • Trained and provided guidance to coworkers on program efficiencies by identifying process improvement opportunities. • Solicited, negotiated, and awarded contracts to vendors for furnishing products and services. Reviewed vendor and contractor bids, resolved bid errors, prepared negotiation with competitive and noncompetitive contractors. • Negotiated required changes to contract conditions to protect the agency. Performed cost/price analysis on change proposals and analysis of delivery requirements. Analyzed and evaluated cost or price proposals and accounting systems data. • Effectively utilized Systems, Applications, Products (SAP) to facilitate large complex negotiation and worked with subject matter experts, increasing company revenue with programmatic team enhancements. • Expert in refining existing work methods and techniques for analysis. Created repeat customers’ purchases with 25% sales increase and 15% reduction in hours.

•Collaborative compliance partner responsible for monitoring over $250 million in assets for over 20 representatives in two time zones. Applied principles and financial management directives, concepts, procedures, guidance, and policy. Presented analytical findings and made recommendations to management on resource effectiveness and efficiency. •Conducted interviews with management, supervisors, and employees and performed gap analyses to identify non-compliance with various programs across multiple agencies, recommended and executed corrective actions to ensure internal audit success and FINRA compliance. •Protected key stakeholder and shareholder interests from business case to work package closure. •Business development manager marketing product sales through financial analysis, audits, compliance, risk management and investment selection. Provided business unit service and enforcement activities to support business and tax compliance of businesses and related entities with more than $25 million assets •Recommended solutions, delivered results and produced feedback to constituencies through reports, presentations, and communiqué thru monthly travel.

•Senior investment advisor selling financial instruments to 250 state and individual portfolios. Utilized methods and techniques of fact-finding, analysis, and resolution of complex problems. •Performed and participated in tests and evaluations design, analyze data, and evaluate the operational implications of statistics generated from the data. Generated $5 million in product sales within 3 months for 200 attendee breakfasts, exceeding annual sales goal by 50%. •Established senior relationships resulting in institutional deals for multiple city and state municipal bond underwriting. Converted data from multiple systems into usable metrics and reports. Generated $400,000 in fee placement annually. •Shared results and provide feedback to constituencies through reports, presentations, and other communications. •Identified customer business needs based on in depth understanding of business processes; identify possible alternatives and solutions that result in improvements.

• Business analyst and fund manager using technical skills to conduct in-depth analyses of project data, requirements, and impact and identified problem areas and determined how to resolve them. Provided leadership in logistical oversight and management of programs to meet mission objectives. Senior retail consultant, managing over 150 bank employees within a retail network of nine branches. Oversaw $300 million deposit base and management of $20 million portfolio assets. • Supervised performance of this task and consulted by other employees to assist in product placement and branch goals. Held weekly lunch and learn training to increase referrals to business unit. Customer data analysis averaged 15 weekly sales appointments and implemented recommendations to excel monthly $500,000 investment goal. • Expert in resolving day-to-day funding and programming issues as they pertain to the execution of the current fiscal year budget and future programming. Ranked #3, winning over 42 more seasoned regional advisors in first year, multiple contestant winner in subsequent years. • Communicated effectively, to gain cooperation from others through tact, courtesy, and diplomacy. Live television appearance for 60- minute panel discussion on ‘Women & Investing’.