bev webb

churchdown, gloucestershire, united

About

A seasoned consultant/director with considerable experience in: - People & organisational Development - Business Transformation - Lean & 6 Sigma ( Black Belt Qualified) - Project Management (Prince 2 Practitioner) & Business Analysis (BA Foundation) - Business Improvement & Org Design - Quality Management (ITIL foundation/EFQM/ISO) - Process & Workflow management and improvement - Development and implementation of Strategy and Balanced Scorecards Industry Experience -Financial Services -Insurance -Telecoms -Retail Specialties: People Development Business Transformation Strategic implementation via Balanced Scorecard Efficiency Improvement/ cost reduction Qualified Prince 2 Practitioner Business Analysis

Country

united kingdom

City

churchdown

Industry

telecommunications

Skill

management consulting, management, business transformation, change management, business process improvement, telecommunications, stakeholder management, project management, business planning, six sigma, project delivery, business process re engineering, process improvement, business analysis, performance improvement, consulting, team leadership, service delivery, prince2, organizational design, insurance, outsourcing, itil, performance management, business process, project portfolio management, financial services, vendor management, business process design, governance, pmo, call centers, cost reduction, efficiency improvement, program management, process engineering, enterprise architecture, it service management, it strategy, crm, business intelligence, requirements gathering, risk management, balanced scorecard, dashboards, mortgage industry, kpi, business management, organizational change, team management

Experience

churchdown, gloucestershire, united

senior director - global learning and development

west corporation

2018-7 - Present · 8 yrs 3 mos

senior director of shared services

west corporation

2012-7 - Present · 14 yrs 3 mos

head of business consulting

ecclesiastical insurance group

2005-1 - 2012-8 · 7 yrs 8 mos

* Conducting business reviews to improve efficiency, customer service and reduce costs * Strategic Consulting, including business plan & strategy development. * Business Process Re-engineering * Balanced Scorecard development and implementation

manager bpr internal consulting

orange

1996-6 - 2005-1 · 8 yrs 8 mos

* Strategic Consulting, including business plan & strategy development. * Business Process Re-engineering * MI analysis * Telecoms Network Rollout and Implementation * Balanced Scorecard development and implementation * ISO Implementation