betty bour

product specialist

About

Product and Pricing Specialist at Neopost

Country

united states

City

cumming

Industry

human resources

Skill

atlas, salesforce training, seibel, employee relations, training, interviews, human resources, customer service, recruiting, payroll, onboarding, employee benefits, oracle, talent management

Experience

product specialist

neopost

2015-9 - Present · 11 yrs 1 mo

Neopost guides and supports organizations in how they send and receive communications and goods, helping them to better connect with their customers. We provide SMEs and large enterprises a wide range of hardware, software and services as well as all the support they need every step of the way. Our three main areas of activity are Mailing, Digital and Shipping. And in certain countries we offer Graphics solutions too.Find out more at www.neopost.com.

asset management administrator

neopost

2015-3 - Present · 11 yrs 7 mos

Responsible for processing all equipment return authorizations, verifying and updating install base, updating customer accounts, preparing final invoices as well as providing reports and analysis that will assist management in the measurement and tracking of this process.Verify all contracts are terminated. Monitor and update Siebel (ACE CRM) cases and/or activities and communicate return instructions and documentation to Customers. Prepare final invoice for order cancellation. Manage, manipulate and analyze data across various data sets including but not limited to Oracle, AS400 , SAP SEKO, FedEx and various carriers.