Bethany Ayala
Account Manager @ Blue Ink Digital
About
Account Manager and Customer Support Specialist with over 15 years of experience in customer success and management, technical support, customer relationship management across various channels, including email, chat, phone, in-person, virtual chat, and CRMs. Key strengths include customer relationship building and retention, and demonstrating exceptional product and company knowledge to provide training, support, and technical guidance to new team members and on-boarded members.
United States
San Diego
Computer Software
Customer Relationship Management (CRM), Account Management, Client Retention Programs, Cross-functional Problem Solving, Technical Support, Customer Success, PostgreSQL, Node.js, Front-End Development, Databases, React.js, Python (Programming Language), JavaScript, HTML, Cascading Style Sheets (CSS), SQLAlchemy, SQL, Flask, Project Management, Retail
Experience
Account Manager
Blue Ink Digital
San Diego, California, United States
Solutions Engineer
San Diego, California, United States
After implementing new technologies with Meevo and other database organizational tools in my salon, I continued working with these tools to help other salons and independent stylists in the industry set up their own systems and solutions to promote a more advanced and helpful system into their businesses.
Software Engineer & Customer Success
Working independently to build my portfolio, work on passion projects, and fine-tune skills as a full-stack engineer.
Salon Owner, Stylist, & CSM
Freelance | Self-Employed
New Lenox, Illinois, United States
Education
Hackbright Academy
Computer Software Engineering
Bootcamp for studying full-stack software engineering.
Joliet Junior College
Bethany Ayala's Contact Information
Phone
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