Bethany Sullivan

- Communicate with clients to set expectations for photoshoot - Maintain and manage photography equipment, hardware, and software - Edit photos and create marketing materials using editing software like Adobe PhotoShop, Lightroom and Canva - Submit photos to appropriate person(s) using software like PixieSet or DropBox - Manage photography sessions with high levels of professionalism and engage with clients in a way that's promotes a positive environment that will foster quality photos - Use the highest levels of customer service to make sure clients receive the best experience possible

- assist patients with all pre-testing and testing such as checking intraoccqular pressure, dilating eyes, taking photos of the optic nerve and macula, assisting with visual field tests, and checking visual acuities. - authorize prescription refills for patients and write prescriptions for patients. - order, stock, and organize contact lens trials - receive and call on contact lens orders received at the practice - initiate prior authorization paperwork for patient(s) medication - fax diabetic vision reports to other practices - assist with answering voicemails regarding making appointments, contact lens orders, and checking insurance. - use several different instruments to check patient(s) eye health (TonoPen, OCT, Lensometer, etc.) - Cross trained to answer phones, check in patients, verify paperwork and insurance information, and many other general reception duties.

As a team member at Klassic Katering, I help to make sure that events run smoothly and efficiently by working with guests to bring them the best dining experience possible. Not only do we cater events, but also help guests with any needs that they may have. My duties as a team member are to create and set-up tables with both decor and food, I serve food to guests, I help to clean up after the event, and I use communication and group skills to help make events run as smoothly as possible. I have been promoted to help as an assistant event planner as well as a bartender. My job duties are to help organize and facilitate the event and staff, as well as making sure that things are happening on time and correctly. Bartending requires me to multi-task, use high levels of customer service, and I usually stay late at the events to make sure the planners and catering team coordinate payments and other details. This job requires time management skills, organization, leadership qualities, and flexibility. The skills I have learned from this job are those of multi-tasking, efficient communication, and customer service. Throughout my tenure with Klassic Katering, I have been given many job responsibilities that have allowed me to essentially "run" portions of weddings. With my experience here, I could see myself going into event planning at some point.

- prepare and fill prescriptions using all state and federal mandated regulations - know and follow HIPAA guidelines and comply to all privacy policies - order and receive prescription drugs and supplies that they then stock, rotate, and manage - generate third-party billing in print and electronic formats, while also reconciling any insurance discrepancies - use the highest level of customer service skills to make sure that all patients leave the pharmacy satisfied and well-informed about their prescriptions

- resolved 15-20 emails per hour, using accuarate information and professional language and was trained on email etiquette - cross-trained as a phone operator and have been trained to answer and field phone calls in a professional, business-like manner - use a multi-line phone system and log calls and comments on the GoogleShare as I fielded each call - provide admissions requirements, application statuses, and general university information to domestic and international applicants - cross-trained to code and input transcript data - update the old transcript filing system into the new, online filing system

- write engaging publications about local businesses, events, and more - engage community leaders in conversation, using interpersonal communication skills to fact-find - use facts and research to craft well-written and informative articles - engage with many different people to get the best story - take photos pertaining to stories gathered to include with articles