beth kolokoske

* The supervision of 6 Dividend Specialists and 1 Support/Mail/Reconcilement Processor * Responsible for planning and directing the daily functions of the staff according to * Established policies and procedures to achieve goals and objectives within quality and * Productivity guidelines; Resolve all unusual customer problems and staff issues * Coordinated the activities of the staff by assigning work, answering and solving * Problems, and helping with complex transactions, and to insure policy and procedures * Are followed properly and consistently * Prepare various periodic written reports, and balance various Cash Accounts on a * Weekly and monthly basis * Stay in contact and work with Administration and the companies in which we are the * Transfer Agent * Provide necessary mentoring, guidance, and development to ensure satisfactory * Performance

* Process shareholder requests from dividend reinvestment plans, such as, sale requests * Certificate issuance requests, and certificate deposit requests * Process transactions that require outside contacts and constant balancing/reconciling * Process large volumes of transactions that entail the movement of money, assets, and * Account data * Receive and invest optional cash and dividends payable to participating shareholders of * Dividend reinvestment plans into additional shares of stock * Assist in training of new specialists

* Provide intensive in-home therapy for families at risk of having a child placed * Outside of the home. Working with client in their homes for 5 to 6 hours a week * Provide case management, counseling, and skill teaching * Case management duties include: Assessments of the families and their needs, * Writing Individualized Service Plans, goals, initial and termination summaries, and * Progress notes, genogram's, and eco-maps * Client therapy and skill teaching duties include: Building relationships within the * Families, establishing family strengths, locate and access resources, and * Develop support systems, realign family roles, and teaching parenting * And communication skills

* Worked in various programs such as Adoption, School Counseling, and * Individualized Counseling * Worked in the adoption program by interviewing potential adoptive clients, * Assisting in preparation and completion of home studies, and attended * AdoptOhio meetings * Co-facilitated self-esteem groups for seventh grade girls and friendship groups * For third grade girls in an inner city Lutheran grade school * Co-facilitated in individual counseling sessions for an eight year old boy * Intake in agency of all clients for adoption and counseling * Extracted non-identifying information from adoption records in response to * Bio-background inquiries

* Working with large sums of money, in charge of Cashiers and helping the * Managers close the store, good with customers while being their cashier or while * Helping them with any needs at the customer service desk, and good at being * Organized while performing multiple tasks