Beth Harvey

With more than 3 years Management Consulting experience mainly focussed on the Financial Services Industry, Beth has employed strong project and programme management skills for a large number of Clients, including Capital Markets and Banking sector Clients. Roles have included: Murex Desk Onboarding - Swiss Investment Bank Responsible for managing pipecleaning bookings of Murex trades prior to go-live, working with Front Office in a live trading environment to both book the trades and solve any issues following these bookings. Desk onboarding of each migrating desk, proactively working to get the desk set up correctly in Murex, following desk and trading requirements Offered migration support to ensure a smooth transition from legacy systems to Murex. Highly skilled in client communications, proactive and self-starter with an ability to work with a wide group of stakeholders. Financial Transformation Project Mobilisation – Global Bank Responsible for Project Managing the mobilisation of one of PwC’s largest global Finance transformation projects. Including; global mobility, team deployment and drafting SoW. Project Management - British Satellite Telecommunications Company Led key Client Meetings including Steering Committee, Programme Board Offered project management support for a large complex programme

- Developed excellent customer service skills and now feel confident assisting customers patiently with excellent knowledge of the products to help customers make the best product choice. - Regularly achieved highest Units Sold per Transaction (UPT) and highest Average Value per Transaction (AVT), even recieving an award for highest UPT across the Pandora Franchise. - Dealt with customer complaints calmly and resolving the problem efficiently and maturely. - Recieved stock deliveries and made sure they were appropriately placed around the shop floor. - Processed cash and card payments as well as dealing with customer exchanges and refunds. - Dealt with customer queries as well as giving advice and guiding product selection.

- Received positive stakeholder feedback for collating and preparing Lead Generation data for the Marketing monthy reporting cycle. - Coordinated Marketing Team's Sharepoint site refresh by embedding stakeholder requirements, reviewing new materials and uploading finalised docuements. - Supported the production of Q2's Investment Practise videos by booking resources, co-ordinating stakeholder attendence and assisting with post production e.g. editing. - Reviewed and collated data from various sources to create the Q2 Marketing Dashboard, which I then compiled into a common format, adding visual aids making it easier for my audience to absorb.

- Assisted the current fundraiser who is in charge of the marketing and promotions for the charity. - Arranged the annual fundraiser ball as well as creating the advertising materials such as posters, leaflets and invitations for which I received positive feedback from my supervisor. - Introduced a new fundraising initiative whereby donations of old mobile phones could be collected by a courier who would pay First Step for providing them. This scheme has brought stable funds into the charity and is still running today.