bernadette lurch

client service specialist

About

Several years of experience in office, retail and customer service environments. Managed projects and overall office performance at Apogee Design and Construction. Drove up sales and improved customer satisfaction at both Sperry Top-Siders and the Borough of Avon by the Sea. I have strong analytic skills and enjoy problem solving. I have a diverse set of interests from interior design to fashion.

Country

united states

City

new jersey

Industry

photography

Skill

customer service, microsoft office, sales, microsoft excel, social media, project management, powerpoint, customer relations, consignment, luxury goods, ebay sales, thrift, used clothing, inventory management, office administration, retail sales, programming, troubleshooting, databases, fashion, pricing research

Experience

office manager and assistant project manager

apogee design and construction

2012-9 - 2013-3 · 7 mos

* Oversee project development from the planning stages to completion, including analysis afterward. * o !What If? * o Trinity Church * o Marc Jacobs * o Proenza Schouler * Gather all certificates of insurance prior to a job so it can begin on schedule * Responsible for monitoring the internet for potential clients and projects * Manage all office tasks * Following up and updating clients on current/future projects ( up to 100+ emails a day) * Keeping up with all paid/un paid POS * General office duties i.e. balancing check books, scheduling, ordering supplies, etc.

office manager

frank lurch demolition

2009-1 - 2012-1 · 3 yrs 1 mo

General clerical duties including typing, copying, faxing, mailing and filing documents. Ordering office supplies online. Answer office phone. Maintaining schedule and appointments

tour director

iona college

2007-1 - 2010-1 · 3 yrs 1 mo

waitress

boom burgers

2009-5 - 2009-8 · 4 mos

waitress

ragin cajun

2003-7 - 2005-1 · 1 yr 7 mos

client service specialist

motion city media

2018-4 - Present · 8 yrs 6 mos

sales associate

sperry

2012-7 - 2012-10 · 4 mos

* Led all associates in most sales for the months of August and September * Forecast seasonal sales, and implement strategies to drive sales to achieve corporate goals * Develop key account relationships to drive sales by identifying best sellers and merchandising opportunities * Coordinate with managers to close the store as efficiently as possible.

posh fashion assistant

lighthouse international

2012-4 - 2012-8 · 5 mos

* Assisted in pricing used, high end designer clothing, shoes and accessories accurately for the bi-annual POSH * fashion sale * Sort through all donations based upon their condition, value and allure * Kept a detailed inventory * Cold called luxury designers and inquired about them donating samples to the sale * Assist customers during the sale ,

customer service representative

borough of avon-by-the-sea

2004-1 - 2011-8 · 7 yrs 8 mos

* Responsible for greeting beach patrons * Insured that all patrons have all bought their day passes of currently own season badges * Provided information on the rules of the Borough in order that everyone could enjoy themselves safely and respectfully towards others

sales associate

cameo boutique

2014-5 - 2014-9 · 5 mos

* Sell beach chairs, women’s clothes, children’s clothes, and accessories * Keep the store clean at all times * Check and respond back to customer's emails * Upload pictures to our Instagram account several times a week * Process all online and phone orders- Up to 10 a day.