Berna ÇELİK

Manage work and residence permit processes for foreign executives, ensuring compliance with local regulations. Coordinate business and personal travel arrangements, including flight bookings, hotel reservations, transportation, and itinerary planning. Organize business meetings, company visits, and hospitality programs for international guests. Provide consecutive and written translation support in meetings, correspondence, and documentation between local staff and foreign management. Oversee residential and personal affairs of expatriate managers, such as rent, utilities, and household payments. Assist with daily personal and business-related purchases, including restaurants, markets, and online shopping orders. Support HR and administrative operations, including onboarding coordination, documentation, and internal communication. Act as a liaison between foreign executives and local service providers, ensuring smooth communication and efficient problem resolution.

Facilitated communication between Korean contractors and local subcontractors/workers on the construction site to ensure smooth project execution. Provided consecutive technical interpretation regarding construction methods, work instructions, and project requirements. Translated weekly and monthly progress reports, official correspondence, and internal e-mails related to the project. Supported on-site inspections, assisting with both translation and identifying/communicating corrective actions during quality checks. Participated in meetings with municipal and governmental authorities, providing interpretation and documentation support. Contributed to coordination between field teams and management, ensuring that project progress was accurately reported and aligned with schedule targets.

Registered, tracked, and distributed incoming and outgoing official correspondence across departments, ensuring proper documentation and recordkeeping. Maintained an organized documentation system by coding, archiving, and updating documents in accordance with company standards. Conducted consecutive (technical) interpretation during meetings with potential suppliers and partners, particularly in electrical and mechanical topics related to solar panel production. Coordinated and facilitated technical and business meetings, prepared and shared meeting minutes and reports with relevant teams. Managed office administrative tasks, including procurement of stationery and office supplies. Provided logistical and personal assistance to Korean employees when needed, including housing, accommodation, and travel arrangements.

Supervised and evaluated service operators’ routine visits to ensure high-quality after-sales support. Designed and optimized service routes and schedules to improve operational efficiency. Monitored and reported on after-sales service performance, identifying areas for improvement. Translated legal documents, technical manuals, and company communications between local and foreign languages. Provided simultaneous and consecutive interpretation during internal meetings related to finance, accounting, and human resources, as well as with subcontractors and external partners. Prepared and submitted monthly service quality and customer satisfaction reports to senior management. Conducted training sessions for sales teams on product knowledge and service standards. Created sales offers, quotations, and marketing materials to support sales and promotional activities.