Benson Stephen

.Developing Marketing Strategies for International Markets .Business Negotiations with buyers. .Developing strategies to acquire new Market. .Advising Management. .Attending.business forums on behalf of the Company.

Preparing packages and price for clients. Advise customers all travel logistics. Preparing travel itineraries according to the needs and wants of the customers. Selling packages to agents and hotels. Advise management different issues including opportunities and challenges towards tourism for the growth & development of the Company . Working closer with different tourism stake holder's for the growth & development of tourism in TANZANIA www.bateleursafaris.co.tz

Sales Representative both in shop and street (Retail& Direct Sales) by Selling Smile products including Mifi and Router & bundle. Deals and attending SMEs (Small Enterprises). Handling Customers Complaints, Solving customer problems and challenges while advice them way forward. Critically advise Sales and Marketing regarding challenges and opportunities to the industry. Provide appropriate smile facts to customers and solutions once needed . Convince people to buy Smile products. Attending and fixing Customers problems immediately by trouble shoot customers devices including mifi and Routers & customer account problems before reporting to the Head of Customer Care. Communicating with Customers. Participate in Promotion events, door to door sales and Street attacks, Nyama choma festival, escape one events. Pass Smile information and create awareness especially new Promotions that both existed and new customers will benefit. NOTE: Smile provides Fastest, Quality, Affordable and Reliable internet service for Home (Family)use, Office use, Individual use for more information contacts ngasesa.mkalimoto@smilecoms.com www.smile.co.tz

Preparing Packages, Prices and Travel Itineraries and distributes to Tourism stake holders including Hotels, Travel Agent and Tour Companies. Attending Tourism Trade Fairs. Arranging Manager international meetings hence increase volume of sales and reputation. For example ITB in Berlin, Durban Tourism Trade fair. Communicating, negotiating with Tour Operators and Travel agents for business. Coordinating Company issues. Online Marketing including google, Social networks.

Preparing Travel itineraries, Packages, prices and distributes to Hotels, Travel agents for businesses. Online and Facial Marketing. Meets different Stakeholders for business including Hotels, Travel agents, Tanzania Tourists Board (TTB). Reservation. Attending Internal Tourism Trade Fairs including Arusha Tourism Trade fair and Kilimanjaro Tourism Trade Fair.

Ensure everything done timely and accordingly. Make sure clients are served well according to their need, wants and demands. Punctuality for staff especially in Hotel. Make sure rooms are clean and well arranged before guests arrival and after departure. Pick clients and escort to their respective rooms.

Worked as a temporary Tour Guide each of my holiday since Secondary School to University Level Trained in different positions includes House Keeping, Tour Guide, Waiter where i served well and built my self . Customer care , House Keeping and bellboy. Guiding clients in Ruaha National Park and meets their needs, wants and expectations.

Studied Bachelor of Science in Tourism Management under fucut of Forests and Nature Conservation Department of Wild life Management KEY STUDIES .Transport and Travel Management. Gender. .Hotel Management. .Biodiversity Monitoring. .Fundamental Ecology. .Customer Care. .Economic Principles. .Tour Guide. .Sales and Marketing. .Reservation and Air ticketing. .Computer and Data base. .Biology of Marine Organisms. .Cultural issues and Museums. .Environment issues. .Research.