mark bennett

technical lead

About

Experienced System Engineer with a demonstrated history of working in the financial services industry. Strong information technology professional skilled in Vulnerability Management, Software Documentation, Continuous Integration, and Cloud Platforms, and Cloud Applications.

Country

united states

City

norfolk

Industry

information technology and services

Skill

troubleshooting, active directory, software installation, servers, networking, network administration, operating systems, computer hardware, technical support, windows server, windows, vmware, customer service, information technology, software documentation, dhcp, vpn, dns, microsoft exchange, testing, linux, kubernetes, iaas, cloud computing, virtual private network, routers, docker, amazon web services, continuous delivery, switches, help desk support, microsoft office, computer repair, wireless, remote desktop, printers, windows 7, wireless networking, laptops, hardware, windows vista, quality assurance, bmc remedy, visio, windows xp, information security, continuous integration, computer security, cloud security, cloud applications, landesk, cyber security, vulnerability management, vulnerability scanning, vulnerability research, citrix xenapp, citrix xendesktop

Experience

technical lead

service desk analyst ii

teksystems

2013-8 - 2014-1 · 6 mos

Contracted at Portfolio Recovery Associates

it consultant

5 starr services

2012-2 - 2013-1 · 1 yr

I provide IT Solutions for 5 Starr Services and clients which include, but are not limited to Network, hardware, and software installation, licensing, configuration, maintenance and troubleshooting.

csr2

cegedim relationship management

2013-7 - 2013-8 · 2 mos

csr1

cegedim relationship management

2013-2 - 2013-7 · 6 mos

service desk analyst ii

pra group (nasdaq: praa)

2014-1 - 2014-10 · 10 mos

helpdesk technician

teksystems

2012-2 - 2013-2 · 1 yr 1 mo

engineer assistant

mechdyne corporation

2008-11 - 2012-1 · 3 yrs 3 mos

* Performed quality assurance testing for all of our software products. Performed OS and hardware installation, configuration, and troubleshooting. Monitored, managed, and changed all server backup schedules through NetVault, end-user and developer support, network management including wireless setup, troubleshooting, maintenance, and cable-running. Responsible for all incoming and outgoing shipments. * Selected Contributions: * All software testing and quality assurance documented in several tickets to ensure software deployment. * Setup of all necessary network utilities including wireless routers, repeaters, switches, printers, scanners, and VOIP phones. * Available for Travel

systems engineer

pra group (nasdaq: praa)

2014-10 - Present · 12 yrs

PRA Group (Nasdaq: PRAA), a global leader in acquiring and collecting nonperforming loans, returns capital to banks and other creditors to help expand financial services for consumers in the Americas and Europe. PRA Group companies collaborate with customers to help them resolve their debt and provide a broad range of additional revenue and recovery services to business and government clients.PRA has been recognized as one of Fortune's 100 Fastest-Growing Companies for three years, one of Forbes' Best Small Companies in America for eight consecutive years, and one of Forbes' Best Midsize Employers in America in 2016.