Benjamin Yeoh

- Managed SMB, commercial, and key accounts. Proven success in driving new customer acquisition, reactivating dormant accounts, and delivering tailored end-to-end solutions across Dell’s Client and ISG portfolios. - Drive end to end sales in the ANZ territory. - Developed and maintained relationships with key accounts, ensuring customer satisfaction and retention. - Achieved a 140% YoY cumulative growth in medium business acquisition accounts. - Managed a portfolio of 800–1,000 business accounts, with a strategic focus on client acquisition, retention, and the expansion of IT infrastructure investments. - Achieved a 55% increase in active buyer base within the medium business segment through targeted engagement and solution-driven outreach. - Developed and maintained strong relationships with key clients, resulting in a 104.5% increase in customer loyalty. Key achievements include: - 329% quota attainment in a single quarter - Back-to-Back High Server Deal Wins - Fast Start Achiever (70% of quota in first month of the new quarter) - Repeated client praise and continued account oversight requests - Skilled in cold calling, value-based selling, partner collaboration, and fast execution of urgent customer needs. Maintains strong pipeline discipline via Salesforce and Saleswork, while staying ahead of market trends and AI-driven opportunities.

Dynamic and results-driven professional with a focus on the ICT sector and Value-Added Services (VAS). Successfully managed and retained a diverse international client base across the Middle East, Africa, Europe, and South America—including Bahrain, Nigeria, Brazil, and Luxembourg. Key strengths include: - End-to-end business management: sales, account servicing, payment follow-ups, and settlement reporting. - Strong client communication through impactful conference presentations and cross-functional collaboration with backend teams. - Develop relationships with key stakeholders, including customers, partners, and industry influencers. - Contributed to design and creative direction to support client campaigns. Conducted market research and analysis to assess market trends. - Known for adaptability, relationship-building, and strategic thinking in fast-paced environments. Eager to bring global perspective, client-first mindset, and cross-disciplinary skills to future growth-focused roles.

- Designed and optimized landing pages and funnels to increase conversion rates. - Collaborated with 8 figures Digital Marketers & Business coaches in building & designing their funnels. - Experience in working on multiple platforms; Wordpress, Woocommerce, Shopify, Landingi, Clickfunnels, Groove Funnels, Elementor, Kajabi, Wix, Webflow & Figma. - Conducted A/B testing to measure the effectiveness of landing pages while implementing SEO strategies and managing ad-campaigns in making data-driven decisions to improve performance. - Delivered high-quality customer support via email, chat, and phone, ensuring prompt and accurate responses to customer inquiries.

- Purchasing department under different medical work-cells such as Shinkawa, Toshiba, Canon & ResMed. - Assist in assessments and conducting physical inspections of recently received materials. - Adept at managing supplier relationships (both local & international), negotiating delivery schedules, and expediting shipments to guarantee timely availability of essential parts. - Contribute strategically to the procurement process, combining meticulous quality assurance with effective supply chain management to enhance overall operational efficiency. - Responsible for inputting data into the SAP system to keep track of materials moving into and out of the plant.

Attended an intensive training by ManpowerGroup