Benjamin Williams
Team Lead Supervisor @ Walmart
About
Recent University of Maryland, Baltimore County graduate seeking to begin my career in the business technology and data science field, where I can apply my knowledge and skills for continuous improvement. Open to work remotely, hybrid or onsite within the Washington D.C.-Baltimore area.
United States
Baltimore City County
Information Technology & Services
English, Communication, Training, Problem Solving, Strategy, Organization Skills, Customer Service, Leadership, Management, Analytical Skills, Sales, Research
Experience
Team Lead Supervisor
Walmart
Sykesville, Maryland, United States
- Manage a team of 15 customer-facing associates. - Supervise product quality control and inventory restock. - Communicates department goals and other pertinent company information to team members. - Ensures staff is assisting customers with service and repair issues while achieving department goals. - Handles escalated client service issues. - Directly assist management with department projects.
Information Technology Support Technician
Freelance | Self-Employed
Baltimore, Maryland, United States
- Diagnose and troubleshoot technology issues for clients. - Full design and buildout of gaming computer systems. - Draw and draft circuit diagrams, breadboarding, and build small circuits. - Provide clients with user trainings of technology products for a better understanding of equipment and systems.
Education
University of Maryland Baltimore County
Business Technology Administration
Benjamin Williams's Contact Information
Phone
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