Benjamin Roustan

-Lead strategic operations and growth across sales, marketing, expansion, partnerships, and corporate finance for a multi-city housing platform. -Own operational performance, execution, and cross-functional alignment across core business functions. -Work closely with CRM and IT teams to design and optimize internal tools, workflows, and reporting systems to improve scalability and efficiency. -Drive data-informed decision-making, performance tracking, and operational discipline across teams. -Partner with senior leadership to build systems and processes supporting long-term growth and operational stability.

-Led multi-country operations across Canada and the UK, overseeing day-to-day execution across multiple cities and properties. -Managed and developed regional teams, including staffing, scheduling, performance reviews, and operational accountability. -Oversaw operational performance across a large multi-property portfolio, maintaining strong relationships with owners and partners. -Monitored financial performance and arrears, supporting cash-flow optimization and budget planning. -Supported onboarding, setup, and quality control for new locations, ensuring consistent service and operational standards.

-Managed multi-city operations across major Canadian markets, overseeing teams, schedules, and service delivery. -Coordinated support, maintenance, and onsite teams across a large residential portfolio. -Tracked operational KPIs, financial performance, and arrears to support sustainable growth. -Led onboarding and setup for new properties and units, maintaining quality and consistency. -Acted as primary operational point of contact for property owners and local partners.

-Managed day-to-day operations for a large residential portfolio, supporting teams across housekeeping, maintenance, and onsite operations. -Coordinated staff scheduling, task allocation, and daily execution to ensure service continuity and quality. -Supported financial tracking, including arrears monitoring and operational cost control. -Acted as a key liaison with property owners, managers, and tenants, ensuring clear communication and issue resolution. -Supported new location setups and operational readiness during periods of expansion.

(Company has since pivoted / rebranded into a data-center solutions.) -Led the setup and launch of the company’s UAE operations, including legal entity establishment, office setup, and local hiring. -Built and managed engineering and manufacturing teams, overseeing day-to-day operations and cross-team coordination. -Acted as the link between engineering and manufacturing functions to ensure alignment, execution, and delivery. -Oversaw the assembly, deployment, and monitoring of multiple technical prototypes, including renewable energy and mobility systems. -Managed local operations, budgets, vendors, and operational planning in a startup environment.

-Supported company acquisition and restructuring activities, including process documentation, reporting, and handover preparation. -Assisted with financial controls, legal coordination, contracts, and internal operations. -Supported management with reporting, dashboards, and operational follow-up.

-Supported company sale and closing activities through process documentation and management reporting. -Assisted with finance, contracts, legal monitoring, and internal operations. -Provided operational and administrative support across teams.

- Customer Service - Retail Management - Stocks Management - Customer Advice - Inventory - Cash Register