Benjamin Matthews

I head full spectrum of WMS and monitoring of daily inbound/outbound schedules to anticipate resource planning, equipment, and effective process flow while delivering expert-level aid to leadership. I direct team leads to prioritize receiving activities, confirming fulfilment of orders, and shipping schedules. I administer material handling tasks, involving receiving, picking, and ensuring inventory control in line with established company policies. I maintain proactive supervision to accomplish functions and confirm inventories are distributed to designated locations. I oversee accuracy of incoming and outgoing paperwork to ensure processing is prompt and correct. I mentor recruits and manage orientation of warehouse best practises. I monitor document control processes to maintain current and reliable SOPs/emergency operational procedures. I regulate completion of monthly safety and security inspections. I report discrepancies uncovered while receiving/order picking, SKU counts/description, and physical item conditions. Key Accomplishments: • Enhanced production rate from 70% to 96% by leading departments for over a month. • Validated utilization, safety, and minimum downtime by tracking daily equipment inspection reports. • Ensured full compliance to work instructions/procedures by monitoring processes of daily cycle counts. • Delivered impeccable aid by maintaining location control, reviewing availability, capacity, and storage conditions. • Insured all equipment PMs are scheduled according to timeframe as per contract by assisting upper management. • Maintained communication with peers, management, and departments while cultivating constructive environment. • Confirmed order priority, accurate processing, and shipping in on time manner by monitoring Will-Call (WC) process.

I managed end-to-end operations associated with receiving, scanning, picking, packing, auditing, and shipping merchandise to customers. I verified orders and confirmed entry into the inventory management system. I operated clean and safe work environment to ensure all areas of warehouse are well maintained, kept orderly, and free of debris. • Achieved 124% production rate by functioning as replenishment driver. • Maintained compliance with quality standards set forth by warehouse management. • Ensured accountability in inventory by utilizing radio frequency (RF) scanning to track inbound and outbound items.

I administered reporting of safety hazards and potential unsafe working conditions. I managed activities related to loading orders, taking products off production lines, and putting in storage. I inspected safety precautions and regulations in areas where duties are performed. I executed functions relating to picking and staging correct number of cases/pallets of finished goods from storage locations to assigned loading docks. I unloaded pallets of finished goods from the Prontow/Robot while following mandated procedures. I ensured merchandise is shrink-wrapped and completes wrapping process as required. I identified shrink-wrapped pallets of merchandise to appropriate storage locations. I loaded pallets of finished goods onto outbound trailers as necessary. I functioned in logistics receiving area unloading trailers by hand. I changed batteries/propane fuel tanks as required while adhering to safety procedures. • Confirmed full compliance with entire current plant policies and procedures. • Liaised on a regular basis with Leads/Supervisors for work related/safety issues. • Determined accuracy of quantity by validating number of cases/pallets staged at assigned docks. • Ensured finished goods remain stacked in proper method for storage by monitoring and adjusting Robot operations.

I led tasks pertinent to transportation of freight, pulled merchandise, replaced freight, filled regular orders, and controlled freight flow when functioning moving equipment in safe and correct manner. I coordinated with management on unsafe working conditions, damaged products, and improper procedures across facility. I maintained clean work environment while remaining compliant to set safety guidelines. • Operated moving equipment in a safe and correct manner. • Transported and delivered freight to appropriate areas of facility in accurate and timely method. • Replenished locations with average of 130 pallets as newer employee matched to few seniors working 5-10 years.

I directed functions of shipping and operators for quality goals, target fulfilment, and productivity enhancement. I managed company/department processes and protocols for adherence and issue resolution. I regulated availability of supplies and tools for employees. I mentored internal employees and temporary staff per quality of customer specifications. I escalated performance issues/concerns to Supervisor/Manager while overseeing day-to-day tasks of personnel. I proposed pivotal recommendations to Supervisor, involving changes in staffing levels to coincide with work volumes and updates for procedure documentation/manuals. I discovered potential accident-causing situations from all aspects of job in safe manner while implementing innovative solutions. I maintained security and escorted unauthorized persons from warehouse premises. I ensured workplace complied to set guidelines of safety. I tracked/recorded productivity and accuracy for assigned areas. I executed associate performance reviews and discussions to evaluate performances. I confirmed physical condition of the warehouse is conducive to a healthy and safe working environment. • Certified 10-Hour General Industry Safety and Health. • Broke record by directing loading of 96 full truckloads in one shift. • Ensured no negative lead time by staying 24 hours ahead of schedule. • Piloted successful delivery of "Ryobi Tool Days" project within stringent time constraints. • Mitigated potential errors through close collaboration with supervisors and management. • Well-informed and maintained adherence to department and facility rules and procedures. • Intensified goals for each day by driving shipping department loads from 15 to 30-40 per day. • Validated loading and labels of orders such as LTL (Less Truck Load) and FTL (Full Truck Load).

International Economics, Economic Theories, Digital Transformation, Change Management, Innovation Leadership, Performance Management, Human Resource Management, Organizational Structure, Business Strategic/Administration, Training, and Development.