benjamin kabeya-mulema

* Build, Windows and AD architecture * Support N3, windows, AD 2000, 2003, 2008 and 2012 * Troubleshoot windows and citrix * Infrastructure VMWARE * Project manager * Build SQL Server...

* Technical administration and deployment of Windows 2003, 2008R2 and 2012 R3(over 30 servers), technical support level 03 * Technical administration & deployment ERP MS Dynamics AX 2012 (instances). User rights administration * Technical Administration SQL Server 2008 - 2012 - 2014: administration and programming of databases * management cluster instances SQL Server (5 databases and more) * Scripting Batch, et Powershell (middle) * Virtualization => MsHyperV and TSE Windows * Technical support in English for Dynamics AX L2 & L3.

* Management of 100 servers (MS Windows), 60 RUN servers * Virtualization VMWARE and Citrix (22 virtual servers, 9 Citrix serves) * Administration messaging exchange 2003 & 2007, 2 servers * Hotline and support, level 02 – 03 (Win XP and Win7) * Citrix virtualization (user rights, user profiles and publications of applications) * AD & GPO, 3 domain controllers, server roles (DC, DNS, DHCP…) * management servers and file storage space, SAN and NAS * Writing the application procedures * User guide for users about the good procedures. * SQL Server Database : administration and programming of databases * management cluster instances SQL Server * Achievements: *  Implementation and Application Server role administration (AD, DNS, DHCP ...) *  Implementation of application deployment procedures and systems support *  Technical documentation (run and project platforms)

* Troubleshooting L2 & L3, using ARS Remedy (ticketing software, 15000 users) * Knowledge of call centre reporting * Validation of software packages with SCCM * Administration business accounts : Business objet (BO), Siebel Aramis (ORACLE) * Technical administration of some tools intranet for SFR Users * Deployment of business software in SFR France * Management of applications by Citrix * Management user’s account (rights and permissions), Win server 2003 - 2008. * Achievements: *  Writing the application procedures *  Implementation of application deployment procedures and systems support. *  Manager a little of technicians’ level1.

* Physical and logical architecture of computers and CPU * Troubleshooting incidents L1 and L2, hotline Windows * Network support (hardware and software). * Achievements: *  Writing the application procedures (hardware architecture DELL, TOSHIBA, HP, ACER, SAMSUNG, Packard BELL…) *  Procedure update BIOS system, resolution of the troubleshoot Hard disk, Memory…

* Technical administration and deployment of Windows 2003, 2008R2 (over 200 servers), technical support level 03 * Technical administration & deployment ERP MS Dynamics AX 2009 (instances). User rights administration * Technical Administration SQL Server 2008: administration and programming of databases * management cluster instances SQL Server (17 databases and more) * Scripting Batch, et Powershell (middle) * Administration of 6 farms Citrix (XenApp 6 - Metaframe - Presentation Server 5) * Virtualization => VMWare ESXi, MsHyperV & Citrix * Technical support in English for Dynamics AX and Citrix, Troubleshooting L2 & L3. Achievements:  Implementation and Application Server role administration (AD, DNS, DHCP ...) *  Project Manager => Projects: Deployment platforms, deployment Citrix XenApp, migration of platforms. Management and resolution of incidents (Run and project team) *  Technical documentation (run and project platforms) *  Automation Delivery of team developments (X++) *  Automation restore, delete, check sum, backup and maintenance of databases (Ms SQL Server 2008).