benjamin arroyo

north america purchasing director

About

Result driven and resourceful manager with ability to lead, develop and implement strategies to maximize company profitability and efficiency. Possessing record of achievements in company performance improvement strategies and account management with excellent communication skills, able to establish sustainable and profitable relationships with customers, suppliers and stakeholders in a multicultural environment.

Country

united states

City

new york

Industry

automotive

Skill

automotive, apqp, sales management, negotiation, microsoft office, sap erp, sap r/3, ts16949, jit, tqm, lean manufacturing, machining, ppap, process engineering, leadership, teamwork, cross functional team leadership, management, program management, quality system, financial analysis, cost management, manufacturing, iso/ts 16949

Experience

operations manager

makina industrial services

2015-2 - 2017-8 · 2 yrs 7 mos

* Leading the implementation of the machining operation to the services offered and adding new customers to the portfolio. Managing and leading the human talent and resources of the operational area. Main responsibilities: * Implementing and launching machining operation for new products/processes. * Leading the development and implementation of the new Integral Quality Management System. * Responsible of all operational performance targets. * Developing business plan. * Building and improving customer long-term relationships. * Managing multidiscipline teams and resolving conflicts. * Controlling expenses against budget.

north america purchasing director

cie automotive

account manager

gkn driveline

2005-4 - 2008-4 · 3 yrs 1 mo

* Managing a customer portfolio and having direct responsibility on revenues and account management for key customers. Developing strategic plan and leading negotiations for new business awards, engineering changes and customer related issues. * Managing customer accounts and platforms sourced to local facilities (Volkswagen, General Motors, Aftermarket activities). * Developing sales budget and long term planning. * Attending to global meetings at customer headquarters. * Participating on new program launches. * Participating in the manufacturing strategy relocation from North America to Mexico, managing customer relationship with Honda, BRP, Polaris and Kawasaki. * Working in a multicultural structure with indirect reporting to the Global Account Director for each customer. * Identifying customer needs related to product performance.