Benhur Jr Facto
Network Operations Center Engineer @ GTA | Teleguam Holdings LLC
About
Dynamic NOC, RF, and RAN Engineer with 25+ years of experience in global telecommunications, now advancing into cybersecurity. A Master’s graduate in Cybersecurity from the Asian Institute of Management, with expertise in incident management and response, security risk management, governance, and cyber resilience. I bring deep, hands-on experience in telecom network infrastructure, performance, and operations—positioning me at the intersection of network engineering, cybersecurity, and critical infrastructure protection. I have consistently ensured the availability, performance, and reliability of carrier-grade, mission-critical systems that underpin essential communications services. With a proven track record in large-scale network operations, I excel in risk identification, incident resolution, and implementing solutions that strengthen both operational efficiency and security posture. I am driven to leverage my technical depth and leadership experience to help organizations secure critical telecommunications infrastructure, enhance resilience, and defend against evolving cyber threats in an increasingly connected world. Technology : GSM, GPRS/EDGE, 3G, HSPA+, LTE Skills : RF Optimization, Planning, Design, Network Monitoring, Project Management, Network Improvement Vendor Experience : Ericsson, Huawei, ZTE, ALU International Experience – India, Tanzania, Kenya, Singapore, Cambodia, Papua New Guinea, Philippines, Ethiopia Tools : TEMS, Nemo and Nemo Analyzer, Actix and Actix Analyzer, Asset, SQL for Oracle, Ericsson RNO/CHA/CNA, Huawei M2000 and ZTE Netnumen Unified Management System, ALU NPO, Schema Ultima Forte, Aexio Xeus. Intangible : ability to manage/train staff with diverse cultural backgrounds
Guam
Barrigada
Telecommunications
Incident Response, Incident Management, Incident Handling, Network Planning and Design, Project Management, Network Operations Center (NOC), RF Optimization, Cybersecurity, LTE, TEMS, Actix, 2G, MapInfo, Drive Test, GSM, RF, KPI, Optimization, Network Optimization, Network Performance
Experience

Ran Configuration and Administration Engineer/NOC
PTI Pacifica dba IT&E
Guam
Wireless and Wireline network monitoring. Ensure that services availability are optimum. Provides first line troubleshooting for outages, alarms and network issues. Performs postmortem analysis and incident report/documentations. Find ways to reduce trouble tickets in the network. Collaborates to all stake holders and support teams during major network outage, issues or activities. Guides and trains NOC technicians. Tracks and documents network issues and trouble tickets.

Sr Telecom Consultant
Ethiopia
- Maintains oversight of the Ethiotelecom transition from Ericsson to ZTE, ensuring adherence to project timelines and milestones. - Spearheads the rollout of 3G and 4G technologies, ensuring strategic alignment with Ethiotelecom's business priorities and objectives.

RF Engineer
Papua New Guinea
- Manage the Digicel network to ensure optimal performance, availability, and reliability. This includes fault detection, performance monitoring, and continuous network optimization, along with the rollout of 3G and 4G technologies to enhance service quality and operational efficiency.

RF Consultant
Cybercom Singapore Pte Ltd
Cambodia
Project Details: Smart Axiata Network Improvement 2G/3G Frequency refarming Site Audit Benchmarking 2G/3G

RF Consultant
Cybercom Singapore Pte Ltd
Singapore
Project Details: M1 Circuit Switch Fall Back Validation M1 LTE Benchmarking M1 3G Benchmarking

QoS Engineer
Nairobi, Kenya
Project Details: 2G Swap ( Ericsson and ALU to ZTE ) •Prepares necessary parameters for every swap activities. •Perform consistency check every after swap activity. •Ensure that KPI’s are meet in cells and clusters level prior to acceptance. Project Details: 2G and 3G Phase 1 and 2 Rollout •Prepares CDD for 300 new sites 2G/ 3G new sites. •Review/Check new sites KPI (OSS and DT) for Acceptance. Project Details: 2G/3G Post Swap and New Sites Optimisation •Perform optimization of new sites after acceptance. •Performs daily KPI monitoring for 2G and 3G (old and new sites) •Perform worst cell/degraded KPI generation for analysis and resolution by the local team. •Attend customer complaints and provide resolution. •Provide support for the Orange Optimization Team.

RF Optimization Engineer
Cybercom Singapore Pte Ltd
•KPI/STS monitoring of 900+ cells/6 BSC’s on daily basis. •Perform cell and BSC wide KPI optimization/improvement. •Perform worst cell/degraded KPI analysis and resolution. •Performs parameter tuning for KPI improvement. •Performs network parameter audit. •Provide trainings for knowledge transfer to local engineers. • Performs routine inconsistency checking. •Performs new feature study, trial and implementation. •Attend customer complaints and provide/recommend solutions base on the nature of the complaint. • Coverage (physical) optimization of new and existing sites. •Cluster (parameter) optimization of new and existing sites. •New frequency planning and implementation. •Perform site audit and drivetest. •Perform drivetest logs analysis and processing. •Created parameters and define intra-RAT and inter-RAT adjacencies for new 3G node B’s.

Sr RF Optimization Consultant
•BSC and cell level optimization of newly swapped out sites for acceptance. •Analysis and troubleshooting of worst performing newly swapped out sites and degraded KPI. •Pre and post swap out drivetest logs analysis. •Parameter tuning for KPI’s improvement. •Performs parameter consistency checking during cut-over. •Recommends new Ericsson feature to improve newly changed out site/BSC performance.

Sr RF Optimization Engineer
Globe Telecom
Benhur Jr Facto's Contact Information
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