ben staker
senior client success manager - key account
About
Helping customers maximise the value of their Oracle investment. An experienced IT Support & Services Account Manager with a strong focus on customer management, customer success, service excellence, adding value, delivering results, building relationships & trust, and creating win-win solutions. Consistently met & over achieved against individual sales targets, KPI’s & business objectives.
united kingdom
reading
information technology and services
results orientation, building effective relationships, customer needs analysis, credibility, influencing and negotiating, business decision making, customer service management, contract negotiation, it service management, account planning, oracle, solution selling, customer success, renewal retention, up selling, new business opportunities, negotiation, itil certified, prince2, business ethics, trusted business advisor, support services management, customer intelligence, customer escalation management
Experience
it services lead - strategic partner accounts
oracle
Dual Customer Management & Service Sales role. Responsible for one of Oracle UK's largest strategic partners with a very complex $24m contract base.
it premier support representative â named accounts and ireland territory
oracle
Responsible for improving support renewal rates and customer retention for Oracle Ireland Territory.
senior client success manager - key account
oracle
it premier support sales account manager - key accounts
oracle
With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data center–from servers and storage, to database and middleware, through applications. Learn more about Oracle http://oracle.com/us/corporate
Education
the henley college
business
ben staker's Contact Information
Phone
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