Ben Smith
Senior Director Customer Support & Data Operations @ AiFi Inc.
About
Experienced Director Global Operations with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Operations Management, Sales, Workforce Management, and Contact Centers. Strong business development professional with qualifications from Massachusetts Institute of Technology.
Czechia
Brno
Computer Software
Strategy, Vendor Management, Global Delivery, Communication, Global Customer Service, Strategic Thinking, Management, Account Management, Customer Service, CRM, Customer Experience, Customer Satisfaction, Sales, Operations Management, Contact Centers, Customer Retention, Recruiting, Change Management, B2B, Telemarketing
Experience
Senior Director Customer Support & Data Operations
AiFi Inc.
San Francisco Bay Area
Head of Customer Support & Data Operations
AiFi Inc.
San Francisco Bay Area
Head of Data Operations
AiFi Inc.
San Francisco Bay Area
Director of Global Operations
Kiwi.com
District Brno-City, Czech Republic
Senior Operations Manager
Kiwi.com
District Brno-City, Czech Republic
Head of Contact Centres
G4S
London, United Kingdom
Customer Service Manager
EBSCO Information Services
London, United Kingdom
Contact Centre Manager
Quadient
London, United Kingdom
Fleet Manager
Arval BNP Paribas Group
Customer Services Trainer
Vertex Data Science
Sales Director
Tamar Office Products
Telesales Manager
Integrated Office Networks Plc
Education
Massachusetts Institute of Technology
Management & Leadership
Ben Smith's Contact Information
Phone
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